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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationAl-Ahsa
Join Our Team as a Customer Service Representative!
At H. M. Al Rugaib & Sons Trading Co., we are dedicated to delivering exceptional customer service and enhancing customer satisfaction. As a Customer Service Representative, you play a crucial role in achieving this goal.

Key Responsibilities:
  • Responding to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Assisting customers with product information, order status, and troubleshooting.
  • Resolving customer complaints and providing appropriate solutions.
  • Maintaining accurate records of customer interactions and transactions.
  • Collaborating with other departments to enhance the customer experience.
  • Continuously improving service processes and procedures.

Qualifications:
  • High school diploma or equivalent; bachelor’s degree preferred.
  • Previous experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work in a fast-paced environment and manage multiple tasks.

Requirements

  • Open for all nationalities
  • Requires 0-1 Year experience
Saud

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