
Customer Complaints Clerk📣 Job Ad
in H. M. Al Rugaib & Sons Trading Co.
1 day ago

Contract Type | Full-time | |
Workplace type | On-site | |
Location | Al-Ahsa |
Join Our Team as a Customer Service Representative!
At H. M. Al Rugaib & Sons Trading Co., we are dedicated to delivering exceptional customer service and enhancing customer satisfaction. As a Customer Service Representative, you play a crucial role in achieving this goal.
Key Responsibilities:
Qualifications:
At H. M. Al Rugaib & Sons Trading Co., we are dedicated to delivering exceptional customer service and enhancing customer satisfaction. As a Customer Service Representative, you play a crucial role in achieving this goal.
Key Responsibilities:
- Responding to customer inquiries via phone, email, and chat in a timely and professional manner.
- Assisting customers with product information, order status, and troubleshooting.
- Resolving customer complaints and providing appropriate solutions.
- Maintaining accurate records of customer interactions and transactions.
- Collaborating with other departments to enhance the customer experience.
- Continuously improving service processes and procedures.
Qualifications:
- High school diploma or equivalent; bachelor’s degree preferred.
- Previous experience in customer service or a related field.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and manage multiple tasks.
Requirements
- Open for all nationalities
- Requires 0-1 Year experience