Technical Support Specialist📣 Job Ad

in Al-hilali Trading And Contracting Company

1 day ago

	Salary	4,500 / Month
	Contract Type	Full-time
	Workplace type	On-site
	Location	Al Baha

وظيفة فني دعم تقنية معلومات
تبحث شركة الهلالي للتجاره والمقاولات عن فني دعم تقنية معلومات لتقديم الدعم والمساعدة الفنية للموظفين والعملاء الذين يواجهون مشاكل في تقنية المعلومات. سيكون المرشح المثالي مسؤولاً عن:

تقديم الدعم الفني وحل المشاكل التقنية.
تحديد الأدوات والمستلزمات المطلوبة لدعم الموظفين والعملاء.
توفير المعلومات الفنية اللازمة والتواصل مع متخصصي تقنية المعلومات عند الحاجة.
حفظ وتنظيم البيانات المتعلقة بعمليات الدعم الفني وإعداد التقارير اللازمة.

المهام الرئيسية:

الرد على استفسارات الموظفين والعملاء.
تحديد متطلبات الدعم الفني والتواصل مع الإدارات المعنية.
إعداد وتوثيق تقارير الدعم الفني.

المؤهلات المطلوبة:

درجة بكاليوس في البرمجة، علوم الحاسب، أو مجالات ذات صلة.

المهارات المطلوبة:

الأرشفة وخدمة العملاء.
مهارات في تقنية المعلومات ودعم المستخدم.
قدرة على إعداد التقارير والتوقعات.

اللغات:

العربية (متوسط)
الإنجليزية (متوسط)

تفاصيل إضافية:
طبيعة العمل: ستة أيام عمل في الأسبوع. فترة العمل: صباحي. الراتب: 45005000 ريال سعودي. يتم تقدير الراتب ويمكن أن يتغير بعد المقابلة الشخصية.

Requirements

Males only
No experience required

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