Call Center Agent

- Responding to customer inquiries

- Troubleshooting and resolving customer issues and complaints, negotiating solutions to immediate problems, escalating more complex issues to the complaints manager, and coordinating with the sales department, technical department, or other departments

- Providing information about the company's offers

- Providing proactive assistance to customers

- Building and developing the knowledge base

- Processing transactions and requests

- Requesting customer feedback

- Analyzing customer opinions

- Handling administrative tasks

- Tracking customer service metrics

A professional chef is required to work in a fine restaurant, with at least 5 years of experience in cooking and preparing a variety of dishes. He must have the ability to work under pressure and manage the kitchen team efficiently, adhering to global standards of quality and cleanliness.

Tasks and Responsibilities:

• Preparing and cooking a variety of dishes according to the menu

• Managing and training the kitchen team and organizing work schedules

• Ensuring the quality of food materials and proper storage

• Supervising the cleanliness of the kitchen and equipment

• Developing new menus and creating unique recipes

• Managing inventory and ordering raw materials

• Adhering to food safety standards and occupational health and safety procedures