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SalarySalarySR 5,050 / Month
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocation1st Industrial Area, Al Jubail

- Responding to customer inquiries

- Exploring and resolving customer issues and complaints, negotiating direct problem solutions, escalating more complex issues to the complaints officer, and coordinating with the sales department, technical department, or other departments

- Providing information about the company's offerings

- Providing proactive assistance to customers

- Building and developing the knowledge base

- Processing transactions and requests

- Requesting customer feedback

- Analyzing customer opinions

- Handling administrative tasks

- Tracking customer service metrics


Requirements

  • For Saudis Only
  • Requires 2-5 Years experience
  • Intermediate in English

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Job Type: Part-Time Temporary 


Tasks and Responsibilities:


1. Welcoming Visitors:

 - Welcoming visitors and office staff in a professional and courteous manner.

 - Ensuring visitors are registered and directing them to the appropriate place.


2. Managing Phone Calls:

 - Answering phone calls and directing them to the relevant departments.

 - Handling basic inquiries and providing necessary information.


3. Organizing Appointments:

 - Scheduling appointments and meetings for employees and assisting in managing calendars.

 - Following up on appointments and ensuring the necessary supplies are available for meetings.


4. Administrative Coordination:

 - Providing administrative support such as preparing documents and attendance reports.

 - Assisting with other tasks as needed.


5. Representing the Company:

 - Maintaining the company’s image through positive interaction with visitors and clients.

 - Ensuring that the office environment reflects the company’s values and culture.


Required Qualifications:


- A diploma or bachelor's degree in business administration or a related field.

- Previous experience in reception or customer service is considered an additional advantage.

- Excellent communication skills in both Arabic and English.

- Ability to work under pressure and handle various situations professionally.

- Knowledge of computer use and basic office software.


Working Hours: 

Temporary, may require working at flexible hours based on client needs. 


If you are looking for an opportunity to develop your skills in a professional environment and represent a distinguished company, please apply for this position.

breifcase2-5 years

locationAl Andalus, Al Jubail

16 days ago