Receptionist📣 Job Ad

• Provide warm welcomes and memorable guest experiences.
• Acknowledge IHG Rewards Club members and returning guests.
• Take, manage, and receive payments for guest bookings.
• Ensure the check-in and check-out process is swift and efficient.
• Anticipate guest needs and offer tailored recommendations.
• Serve as the primary contact for guest inquiries and concerns.

• Excellent communication skills to engage with guests.
• Problem-solving abilities to create positive resolutions.
• Fluency in the local language; additional language skills are advantageous.
• Basic literacy and tech-savviness for efficient job performance.

Job Type: Temporary Part-Time 

Tasks and Responsibilities:

1. Welcoming Visitors:

 - Welcoming visitors and office staff in a professional and appropriate manner.

 - Ensuring visitor registration and directing them to the appropriate location.

2. Managing Phone Calls:

 - Answering phone calls and directing them to the relevant departments.

 - Handling basic inquiries and providing the necessary information.

3. Organizing Appointments:

 - Scheduling appointments and meetings for employees and assisting in managing calendars.

 - Following up on appointments and ensuring availability of necessary supplies for meetings.

4. Administrative Coordination:

 - Providing administrative support such as preparing documents and attendance reports.

 - Assisting with other tasks as needed.

5. Representing the Company:

 - Maintaining the company's image through positive interaction with visitors and clients.

 - Ensuring that the office environment reflects the company's values and culture.

Required Qualifications:

- Diploma or Bachelor’s degree in Business Administration or a related field.

- Previous experience in reception or customer service is considered an additional advantage.

- Excellent communication skills in both Arabic and English.

- Ability to work under pressure and handle different situations professionally.

- Knowledge of using computers and basic office software.

Working Hours: 

Temporary, may require working flexible hours depending on client needs. 

If you are looking for an opportunity to develop your skills in a professional environment and represent an outstanding company, please apply for this position.

• Manage service schedules, plan staff work schedules, and prepare necessary arrangements.
• Supervise employees during their duties, including dusting, sweeping floors, cleaning restrooms, and changing linens.
• Encourage compliance with housekeeping policies and procedures.
• Monitor and maintain inventory of cleaning supplies and equipment.
• Follow health, safety, and environmental policies and procedures.