Customer Complaints Clerk📣 Job Ad
in Future Of Fun Trading Company (gravity)about 21 hours ago
Salary | 4,000 SR / Month | |
Contract Type | Full-time | |
Workplace type | Remote | |
Location | Al Khobar |
Introduction:
We invite you to join our team at Future of Fun Trading Company as a Customer Service Specialist. We will need a special person to identify performance indicators and quality standards in customer service and work on developing programs aimed at enhancing service quality.
Key Responsibilities:
Qualifications:
Required Skills:
We invite you to join our team at Future of Fun Trading Company as a Customer Service Specialist. We will need a special person to identify performance indicators and quality standards in customer service and work on developing programs aimed at enhancing service quality.
Key Responsibilities:
- Conduct studies and analyses to identify performance indicators and update customer service procedures.
- Develop advanced programs and ensure customer expectations in terms of service quality.
- Analyze data to identify strengths and weaknesses in customer service systems.
- Prepare documents and reports and provide appropriate recommendations.
Qualifications:
- Bachelor's degree in any of the following fields: Advertising, Public Relations, Customer Service, Executive Secretarial.
Required Skills:
- Advanced customer service skills.
- Skills in quality assurance and after-sales management.
- Ability to prepare reports and analyze customer data.
- Fluency in both Arabic and English.
Requirements
- Females only
- Females-only workplace
- Open for all nationalities
- Requires 0-1 Year experience