Customer Complaints Clerk📣 Job Ad

Join Our Team as a Customer Service Agent
We are seeking a dedicated customer service agent to enhance our customer interactions and provide exceptional service. In this role, you will be the key point of contact for our customers, ensuring they receive accurate information and resolving their inquiries effectively.

Key Responsibilities:

• Respond to customer inquiries through phone, email, or chat in a timely and professional manner.
• Provide information about our products and services, including pricing and availability.
• Effectively resolve customer complaints and issues.
• Process orders, returns, and exchanges according to company policies.
• Maintain accurate records of customer interactions and transactions.
• Assist with sales inquiries and process payments.

Candidate Requirements:

• Proven experience in customer service or retail.
• Excellent communication and interpersonal skills.
• Ability to remain calm and professional under pressure.
• Strong problem-solving abilities and attention to detail.
• Familiarity with CRM systems is a plus.
• High school diploma or equivalent; a degree in Business Administration is preferred.

Skills Needed:

• Excellent communication skills.
• Strong problem-solving abilities.
• Attention to detail.
• Ability to multitask and prioritize.
• Proficiency in customer service software.
• Conflict resolution skills.
• Patience and empathy.
• Time management skills.
• Ability to work well under pressure.
• Adaptability to handle various inquiries.

Join WTW as a Compliance Officer!
Are you ready to play a crucial role in ensuring our business adheres to compliance standards? WTW, a leader in risk and capital management with a long-standing reputation, is seeking a dedicated Compliance Officer to support our operations in Saudi Arabia.

The Role
The Compliance & Risk Officer will manage compliance in Saudi Arabia and handle regulatory requirements set by the Saudi Central Bank (SAMA). You will provide training, monitor compliance adherence, and act as the company's Anti-Money Laundering Officer.

Responsibilities include:

• Providing guidance on compliance with laws and internal policies.
• Monitoring regulatory trends and assessing risks.
• Training employees on compliance requirements.
• Documenting compliance priorities and actions taken.

Training
Work closely with local management to communicate WTW policies and ensure all required training is completed.

Reporting
Regularly report compliance activities and risk management strategies to Saudi Management and the Regional Compliance Officer.

Qualifications
We are looking for candidates with:

• A degree-level education.
• Strong communication skills in both Arabic and English.
• Prior compliance experience, especially in financial crime.
• IT proficiency in Microsoft packages.

Become a vital part of our team at WTW where integrity and excellence are at the core of our values. Apply now!

Join Skin Essentials Medical Clinic as a Receptionist!
We are looking for skilled receptionists to work at our dermatology and laser clinics located in the vibrant neighborhood of Yarmouk, Al Khobar. This is a full-time role that requires passionate individuals committed to providing excellent customer service.

Responsibilities:
- Welcoming and assisting clients at the front desk
- Managing appointments and phone calls
- Providing information about the clinic’s services and procedures
- Ensuring a tidy and welcoming reception area

Qualifications:
- Saudi nationality required
- Good command of English
- A minimum of a two-year diploma or equivalent educational background

We invite qualified female candidates to apply for this exciting opportunity to be part of our dedicated team in a leading medical clinic.