Event Coordinator

Required female sales employees to work in the Fleet Run application


Fleet Run company announces the availability of job vacancies for female sales employees to carry out the tasks of contracting with restaurants and stores to connect them with the delivery service through the application

Job tasks
- Contracting with restaurants and stores to use the delivery service via the application
- Follow up on their orders to increase them, as on this basis the representative receives the commission
- The work is office-based and field-based (field visits to stores and restaurants)

Conditions
Providing a car
Full availability for the job

Job benefits
- Fixed salary
- Attractive commissions on restaurant orders

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1. Customer Reception: Greeting and welcoming customers upon their arrival.

2. Conducting Transactions: Processing payments accurately and quickly, whether in cash or by credit cards.

3. Issuing Invoices: Printing and providing invoices to customers while ensuring their accuracy.

4. Cash Management: Ensuring the security of the cash drawer and monitoring the levels of available cash.

5. Handling Customer Inquiries: Answering customer questions and providing assistance as needed.

6. Recording Orders: Accurately inputting orders into the system and ensuring they match with invoices.

7. Closing Customer Accounts: Dealing with final payments when customers leave.

8. Handling Complaints: Addressing any complaints or issues that may arise during the payment process.

9. Cleaning the Work Area: Maintaining the cleanliness and order of the cashier area.

10. Collaboration with the Team: Working closely with the service and kitchen staff to ensure smooth operations.

11. Availability During Holidays

General Description:

We are looking for an enthusiastic customer service representative with excellent communication skills to join our brand team.

Main Tasks and Responsibilities:

• Responding to customer calls, emails, and inquiries through various communication channels (phone, email, social media, etc.).
• Handling customer complaints and providing quick and effective solutions to ensure their satisfaction.
• Guiding customers and providing accurate information about products and services.
• Scheduling appointments and following up on orders according to company procedures.
• Documenting customer interactions and updating their records in the database.
• Collaborating with other departments flexibly.
• Adhering to customer service standards and achieving specified performance goals.
• Submitting daily and monthly reports

Required Skills and Qualifications:

• Previous experience in customer service or a related field.
• Excellent verbal and written communication skills in both Arabic and English.
• Problem-solving skills and the ability to handle customers under pressure.
• Proficiency in using computers, Microsoft Office programs, and Customer Relationship Management (CRM) systems.
• Politeness, patience, and a collaborative spirit.