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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationAl Khobar
Join Our Team as a Spa Receptionist!
At Kempinski Hotels, we pride ourselves on delivering exceptional service and creating unforgettable experiences for our guests. As a Spa Receptionist, you will play a crucial role in supporting all reception and spa public area duties while preparing for a future in Spa leadership or operational roles.

Your Responsibilities:
  • Oversee the reception area, including food and beverage offerings, retail, maintenance, and housekeeping.
  • Respond to guest bookings and queries in a professional manner.
  • Promote and up-sell spa services and retail items.
  • Abide by the spa's Standard Operating Procedures (SOPs), Policies & Forms Manuals.
  • Maintain knowledge of Kempinski The Spa treatments, services, and products, advising guests accordingly.
  • Record reservations and manage appointment schedules.
  • Conduct confirmation calls and check guests in and out, following payment and cash handling procedures.
  • Update and manage client profiles, preparing daily reports as per SOP.
  • Remain informed about other resort activities and actively promote them.
  • Handle guest queries or small complaints confidently and maintain complete discretion.
  • Ensure a clean and neat working environment and sufficient supplies.

Join us in creating a luxurious experience for our guests while developing your career in the hospitality industry!

Requirements

  • Open for all nationalities
  • Requires 0-1 Year experience
Saud
Kempinski Hotels

About Kempinski Hotels

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