Receptionist

• Receptionist, recent graduate or has experience

Working in a women's spa in Khobar
Preferred if has English language skills
Hiring immediately must be fully available
Send CV to: t@***************

• Greet and assist patients as they arrive
• Manage appointment scheduling and patient records
• Handle phone calls and inquiries professionally
• Ensure a clean and organized reception area

• Saudi nationality
• Good command of the English language
• Minimum education level: 2+ Year Diploma
• Entry Level position with less than 1 to 3 years of experience

• Oversee the reception area, including food and beverage offerings, retail, maintenance, and housekeeping.
• Respond to guest bookings and queries in a professional manner.
• Promote and up-sell spa services and retail items.
• Abide by the spa's Standard Operating Procedures (SOPs), Policies & Forms Manuals.
• Maintain knowledge of Kempinski The Spa treatments, services, and products, advising guests accordingly.
• Record reservations and manage appointment schedules.
• Conduct confirmation calls and check guests in and out, following payment and cash handling procedures.
• Update and manage client profiles, preparing daily reports as per SOP.
• Remain informed about other resort activities and actively promote them.
• Handle guest queries or small complaints confidently and maintain complete discretion.
• Ensure a clean and neat working environment and sufficient supplies.