Reservations Agent

Job Summary:
We are looking for a detail-oriented Reservation Agent to assist customers with their booking needs, handle inquiries, and provide excellent customer service.

Job Responsibility:

• Answer incoming calls and assist customers with booking reservations.
• Provide information about availability, pricing, and policies.
• Process reservations accurately and efficiently.
• Handle customer inquiries and resolve any issues or complaints.
• Coordinate with other departments to ensure smooth booking processes.
• Maintain accurate records of reservations and customer interactions.

Candidate Requirements:

• Proven experience as a Reservation Agent or similar role.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment.
• Strong attention to detail and accuracy.
• Familiarity with reservation systems and booking software.
• Ability to work well in a team.

Skills:

• Excellent communication skills
• Customer service orientation
• Ability to multitask and work under pressure
• Strong problem-solving skills
• Attention to detail
• Knowledge of reservation systems and software
• Ability to work in a team
• Time management
• Conflict resolution skills
• Sales skills

Design and Marketing

Join the Culinary Team at Grand Hyatt Al Khobar!
We are seeking a passionate and skilled Demi Chef De Partie to assist in our kitchen, contributing to the overall success of our culinary outlet in accordance with our hotel’s standards and financial goals.

Key Responsibilities:

• Assist in the daily kitchen operations.
• Ensure adherence to kitchen hygiene practices and occupational health and safety standards.
• Maintain good guest relations to enhance their dining experience.

Qualifications:

• Basic knowledge of kitchen hygiene practices.
• Good guest relations skills.

Join us in providing exceptional culinary experiences!