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IT Support Technician📣 Job Ad
in Energy Tech
about 14 hours ago
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Contract Type | Full-time | |
Workplace type | On-site | |
Location | Dammam |
Join Our Team as an IT Technician!
We are seeking a dedicated IT Technician to provide technical support and maintenance in our Dammam office. This role is essential in ensuring our IT systems run smoothly and effectively, allowing our team to function at their best.
Key Responsibilities:
Skills Required:
Qualifications: Degree in Information Technology, Computer Science, or a related field.
We are seeking a dedicated IT Technician to provide technical support and maintenance in our Dammam office. This role is essential in ensuring our IT systems run smoothly and effectively, allowing our team to function at their best.
Key Responsibilities:
- Technical Support: Provide first-line support for hardware, software, and network-related issues. Respond to service desk tickets, troubleshoot problems, and ensure timely resolution.
- Hardware & Software Maintenance: Install, configure, and maintain computers, printers, and other IT equipment. Perform regular updates and patches for software applications.
- Network Support: Assist in maintaining local area networks (LAN), wireless networks, and internet connectivity. Monitor network performance and report issues to senior staff.
- System Administration Support: Assist in creating and managing user accounts and access controls. Ensure compliance with IT policies and procedures.
- IT Projects Support: Assist in the deployment of new IT systems or upgrades. Provide support during IT-related training sessions and initiatives.
- Ensure that all IT equipment is in good working condition and renew outdated devices appropriately.
- Work closely with other departments to understand their technology needs and provide tailored IT solutions.
- Train new employees on IT policies, tools, and systems used by the organization.
- Assist in developing and maintaining an internal knowledge base or helpdesk resources.
Skills Required:
- Technical Skills: Basic knowledge of hardware, software, and network systems.
- Problem-Solving: Ability to troubleshoot technical issues effectively.
- Customer Service: Strong interpersonal skills to assist end-users.
- Time Management: Ability to prioritize and manage multiple tasks.
- Adaptability: Willingness to learn and adapt to new technologies.
Qualifications: Degree in Information Technology, Computer Science, or a related field.
Requirements
- Requires 0-1 Year experience