Technical Support Specialist📣 Job Ad

Job Summary
We are seeking a highly motivated and skilled Technical Support Specialist (TSS) to join our dynamic IT team. In this role, you will be responsible for providing technical support to end users, ensuring smooth operations of IT infrastructure, and resolving technical issues (on-site/remotely). This position requires both strong customer service skills and technical expertise in managing and troubleshooting/diagnosing IT systems and resolving complex issues across multiple platforms, and will require installing, configuring, maintaining hardware or software and offer user training.

Responsibilities:

• User Support & Service Desk – Provide first-line IT support via calls, emails, and tickets, troubleshooting hardware, software, and network issues while ensuring timely resolutions within SLAs.
• Infrastructure & Network Maintenance – Assist in monitoring and maintaining IT infrastructure, including servers, networks, and cloud services, while ensuring system stability and security.
• Software & System Administration – Install, configure, and deploy applications, manage system upgrades, and ensure smooth software rollouts with minimal downtime.
• Ticketing & Documentation – Maintain detailed records of support requests, document troubleshooting steps, and contribute to a knowledge base for future reference and process improvements.
• Security & Data Protection – Support IT security protocols, monitor vulnerabilities, assist in disaster recovery efforts, and ensure compliance with data protection policies.
• Training & Collaboration – Provide end-user training, share knowledge on IT best practices, and work cross-functionally to resolve technical issues and implement new solutions.

Skills:

• Customer-Centric Support – Strong problem-solving skills with a focus on delivering exceptional service and resolving technical issues efficiently, often remotely.
• Communication & Collaboration – Excellent verbal, written, and email communication skills, with the ability to explain technical concepts clearly and work effectively in teams.
• Time Management & Adaptability – Ability to prioritize tasks, manage multiple requests in fast-paced environments, and adapt to evolving technologies.
• Attention to Detail & Technical Precision – A keen eye for identifying and addressing issues thoroughly, ensuring accuracy in troubleshooting and documentation.

Requirements:

• Industry / Domain: Information Technology
• Necessary Knowledge and Experience: 2+ years of service desk and user support
• Education and Certification Requirements: Information technology diploma (at least 2 years), ITIL Foundations (Service Management), CompTIA's A+ certification or similar
• Languages: English (Advanced Proficiency), Arabic (Native)

Join NOV as a QC Tester!

Are you ready to be a part of a team that powers the industry that powers the world? As a QC Tester, you will perform critical testing of fiberglass piping, providing quality control testing support for manufacturing process control. You will operate laboratory test equipment, ensuring our products meet the highest standards.

Responsibilities:

• Quality Control testing support for manufacturing.
• Test raw materials and finished fiberglass products.
• Inspect pipes prior to testing and maintain logs.
• Identify defects according to acceptance criteria.
• Responsible for spooling pipe from the production reel.
• Extract and perform samples for QC inspection.
• Maintain clean and organized work areas.
• General maintenance of process equipment.

Qualifications:

• High school diploma or equivalent.
• Minimum of 2 years experience in quality control and inspection.
• Basic skills in reading, writing, and arithmetic.
• Manual dexterity is required for operating machinery.
• Ability to communicate in English; Arabic is a plus.
• Knowledge working with Quality Management Systems (QMS) is beneficial.

This position requires the ability to handle weights up to 30 kg, and forklift and crane training is preferred. If you are energized by challenges and have a strong sense of customer focus, we want to hear from you!

Join Bella Physiotherapy Center as a Medical Office Receptionist!
At Bella Physiotherapy Center, we provide advanced rehabilitation services, including intensive therapy for pediatric cases, sports injury treatment, neurological rehabilitation, post-stroke recovery, and orthopedic care. Our commitment to delivering high-quality care creates a dynamic environment for healthcare professionals to thrive.

Role Overview:
As a Medical Office Receptionist, you will be the first point of contact for patients and visitors at our Dammam location. Your role is crucial in ensuring a welcoming and professional atmosphere. Your key responsibilities include:

• Managing front desk operations
• Greeting patients and visitors
• Handling incoming phone calls
• Scheduling appointments
• Verifying insurance information

Qualifications:
The ideal candidate will possess:

• Strong phone etiquette and receptionist skills
• Experience with appointment scheduling and managing calendars
• Knowledge of medical office operations and insurance verification processes
• Excellent interpersonal and communication skills
• Attention to detail and the ability to multitask in a fast-paced environment
• Prior experience in a medical office or healthcare setting is a plus
• Proficiency with office software and patient management systems

Additional Requirement:
This position is open only to Saudi nationals.