Customer Services Manager📣 Job Ad

About the Role: We are looking for a Director of Revenue to join the pre-opening of SLS The Red Sea. Ennismore, with its luxury brand SLS Hotels, is launching a magnificent project in the oasis that is The Red Sea, scheduled to open in 2025.

About SLS The Red Sea: This new gem of luxury will offer 150 upscale rooms, alongside 7 distinct Food & Beverage outlets and a rejuvenating spa sanctuary. Catering to adults seeking relaxation and families looking for adventure, SLS The Red Sea will provide a wonderful array of experiences for travelers of all ages.

Key Responsibilities:

• Facilitate, guide, and direct department heads in selecting optimum revenue opportunities.
• Measure total revenue performance against strategy and adapt as necessary.
• Monitor the competitive environment to optimize Revenue Generation Index (RGI).
• Assess financial implications of market fluctuations on property revenue.
• Assist in preparing the annual Sales & Marketing budget considering market mix and occupancy levels.
• Provide feedback on developing rates and strategies through market data review.
• Manage all aspects of reservations service quality.

Qualifications:

• 5+ years of senior leadership experience in Revenue Management.
• Bachelor's degree in a related discipline.
• Strong interpersonal, communication, and negotiation skills.
• Excellent organizational and planning abilities.

What Awaits You: An opportunity to join an innovative and fast-growing group and create remarkable hospitality experiences while enjoying a competitive package with plenty of development opportunities.

Join SPIMACO as a Packaging Assembly Supervisor!
In this role, you will oversee operational processes ensuring smooth execution and optimization of workflows while maintaining high standards in technical operations.

Key Responsibilities:

• Supervise packaging assembly operations, ensuring timely and accurate dispensing of various packaging requirements.
• Enter and verify packaging transactions in the system to maintain accurate inventory records.
• Check production schedules and packaging orders for proper planning and allocation of work.
• Issue dispensed packaging materials timely to eliminate production downtimes.
• Request packaging components to ensure stock availability.
• Conduct periodic inventory checks and reconcile losses to minimize discrepancies.
• Guide and train staff to enhance performance.
• Update related documents, including SOPs and efficiency reports.
• Perform other tasks as assigned.

Strategic Responsibilities:

• Ensure efficiency in operational processes.
• Lead teams in executing operational tasks.
• Implement improvements for operational efficiency.
• Monitor and suggest enhancements based on performance metrics.

Functional Responsibilities:

• Ensure compliance with safety and operational standards.
• Coordinate team tasks for efficiency.
• Maintain equipment and support preventive maintenance.
• Contribute to quality control and documentation compliance.
• Manage inventory and facilitate organization of facilities.

Qualifications:

• Minimum 5 years of supervisory experience.
• Bachelor’s degree in a relevant field.
• Proficient in English; Arabic is preferred.

Join Our Dynamic Team as a Communications Specialist!

We at iHR (International Human Resources) are seeking a highly skilled Communications Specialist to contribute to our projects in Hail city. This is an exciting opportunity to engage in a variety of communication tasks that are critical to our operations.

Qualifications and Skills:

• Bachelor’s degree in Communications, Public Relations, or a related field.
• 27 years of proven experience in a communication role (*, Communications Specialist, PR Specialist, or similar).
• Exceptional writing, editing, and verbal communication skills.
• Advanced proficiency in English (both spoken and written).
• Creativity and a keen eye for detail.
• Ability to work independently and collaboratively in a fast-paced environment.

Key Responsibilities:

• Develop and implement effective communication strategies across various channels, including internal communications, public relations, and social media.
• Create, edit, and distribute high-quality content like press releases, newsletters, blog posts, and reports.
• Manage the organization's online presence to ensure brand consistency.
• Collaborate with cross-functional teams to gather information and craft compelling stories.
• Plan and execute communication campaigns that support organizational goals and initiatives.
• Monitor and analyze the performance of communication efforts to refine strategies.
• Act as the primary point of contact for media inquiries and coordinate responses.
• Support crisis communication efforts as necessary.

Join us in shaping vibrant communication strategies that enhance our brand's reach and effectiveness. We look forward to your application!