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SalarySalary 6,000 SR / Month
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationJazan
Job Title: Technical Support Specialist

Job Description: The role of the technical support specialist includes setting appropriate specifications for new devices, receiving devices, and ensuring they meet the specifications. Devices and their accessories are documented, and daily issues are recorded. Regular maintenance is required, as well as responding to user inquiries and directing them to specialized departments when necessary. In addition to preparing technical reports and developing working methods.

Benefits: Flexible working hours.

Required Experience: One year of practical experience.

Qualifications:
  • Bachelor's degree in Technical Support
  • Bachelor's degree in Programming and Computer Science
  • Bachelor's degree in Information Technology
  • Bachelor's degree in Information Systems
  • Bachelor's degree in Network Engineering Technology

Certificates: Preferred to obtain Cisco Certified Network Professional (CCNP) and ITIL v3 Foundation

Skills:
  • Machine Maintenance
  • Installation and Maintenance of Computers
  • System Testing
  • Customer Assistance and Problem Solving
  • Identifying Issues and Responding to Customer Inquiries

Requirements

  • Open for all nationalities
  • Requires 0-1 Year experience
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