Administrative Control Specialist📣 Job Ad

Job of Administrative Specialist at Safa Water Company
Safa Water Company (Makkah Water) seeks to appoint an Administrative Specialist to join its team in Jeddah. We are looking for a professional with unique skills and a focus on public administration or business management. Working with Safa Water means joining a leading company in the water sector.

Requirements:

• Bachelor's degree in (Public Administration or Business Administration).
• At least one year of experience in the same field.
• Fluency in English.

How to apply:
To apply for the Administrative Specialist position, applicants must send a CV in PDF format via the specified email, ensuring that the email address is written according to the specified pattern: (Job title - City).

We are committed to protecting your personal information and advise applicants to be cautious of fraudulent links. Please do not share any personal banking details.

Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.

About Us
Welcome to the next generation of hospitality excellence. At Red Sea Global Hospitality, we are driven by the core values of Respect, Responsibility, Passion, and Collaboration. These principles shape how we deliver exceptional experiences for our guests and create a supportive, dynamic environment for our team members.

The Role
As the Human Resource Manager, you will play a pivotal role in shaping and nurturing the workplace culture of our hospitality operation. You will be responsible for managing the full spectrum of human resource functions, including recruitment, employee relations, training, performance management, and compliance. Reporting directly to the General Manager, you will collaborate with department leaders to ensure that HR strategies align with business objectives and support the overall success of the property.

Key Areas of Responsibilities

• Recruitment & Onboarding: Oversee the recruitment process for all positions and lead the onboarding process.
• Employee Relations & Engagement: Foster a positive and inclusive workplace culture and act as a trusted advisor to team members.
• Training & Development: Develop comprehensive training programs that promote both professional and personal growth for team members.
• Performance Management: Lead the performance management process and support department heads in addressing performance issues.
• Compensation & Benefits: Ensure the competitiveness of the compensation structure and manage the payroll process.
• Compliance & Policies: Ensure compliance with local labor laws and communicate company policies.
• Team Member Wellbeing & Support: Implement programs that support wellbeing, health, and work-life balance initiatives.
• Diversity & Inclusion: Champion diversity and inclusion initiatives across the organization.
• HR Reporting & Analytics: Oversee key HR metrics and present reports to senior leadership.
• Health & Safety Compliance: Collaborate with the Health & Safety team to ensure adherence to safety regulations.
• Succession Planning: Work with senior leadership to identify key roles for succession planning.

Qualifications and Standards
To succeed in this role, candidates should possess:

• A Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 510 years of experience in human resources management, with at least 3 years in a leadership role within the hospitality industry.
• Strong leadership skills and excellent interpersonal skills.
• In-depth knowledge of HR best practices and compliance.
• Strong verbal and written communication skills.
• High degree of professionalism and confidentiality.
• Cultural sensitivity and ability to manage a diverse workforce.

In Return, What We Offer
Exciting opportunities for personal and professional development, competitive compensation, health insurance, and a supportive and inclusive work environment.

Join us in becoming a part of this exciting journey.

Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.

We're on a mission to recruit the finest in our industry—seize the opportunity to become part of this pioneering team. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration, values that guide us in creating extraordinary experiences for our guests and a thriving workplace for our team members.

The Role:
The Reservations Agent is responsible for actively converting bedroom enquiries into confirmed business, whilst providing an exceptional and personalized experience to guests.

• Respond timely to communications from guests, travel agents and leads concerning reservations arriving by mail and telephone.
• Prepare confirmation letters and promptly process any cancellations, modifications, and guest’s request.
• Maintain a professional demeanor reflecting the quality of the hotel.

Key Areas of Responsibilities:

• Understand and anticipate guest needs and requirements.
• Provide an exceptional call experience to all callers.
• Input and update reservations from all booking channels.
• Handle daily correspondence and inquiries in a timely manner.
• Maintain accurate paper transactions and guest profile information.
• Work collaboratively with Front Office and Sales Team.

Qualifications and Standards:

• Graduate of Hospitality Management, Tourism and Travel, or related courses.
• Fluent in English and/or Arabic.
• Experience with Opera PMS System.
• Professional telephone etiquette.
• Strong communication skills and attention to detail.
• Minimum of 1 year experience in a similar capacity is preferred.

In Return, What We Offer:

• Competitive compensation package.
• Health Insurance coverage.
• Access to exclusive perks and benefits.
• A supportive and inclusive work environment.
• Daily meals on duty and uniform dry-cleaning services.

Accessibility and Adjustments:
We welcome all applicants and are committed to providing reasonable adjustments throughout our recruitment process. Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace.