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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationJeddah
About the Company
Accor is a leading hospitality company that operates a wide range of hotels worldwide, committed to delivering exceptional guest experiences and service quality. With a passion for hospitality, we pride ourselves on our dedication to our employees and guests alike, while adhering to sustainable practices.

Job Description
We are seeking a detail-oriented and efficient Housekeeping Supervisor to join our team in Jeddah, Saudi Arabia. As a key member of our hospitality staff, you will oversee the daily operations of our housekeeping department, ensuring the highest standards of cleanliness and guest satisfaction.
  • Manage and supervise the housekeeping team, including scheduling, training, and performance evaluations.
  • Conduct regular inspections of guest rooms, public areas, and facilities to maintain cleanliness standards.
  • Coordinate with other departments to ensure smooth operations and prompt response to guest requests.
  • Manage inventory of cleaning supplies and linens, placing orders as needed.
  • Implement and maintain quality control procedures for housekeeping services.
  • Address and resolve guest concerns related to housekeeping in a professional and timely manner.
  • Ensure compliance with safety and sanitation standards.
  • Develop and improve efficient cleaning processes.
  • Prepare and maintain accurate housekeeping reports.
  • Train new housekeeping staff members on proper procedures and standards.
  • Oversee special cleaning projects and deep cleaning schedules.

Qualifications
To be successful in this role, you will need:
  • Proven experience in housekeeping or hospitality industry, with at least 2 years in a supervisory role.
  • Strong organizational skills and meticulous attention to detail.
  • Excellent leadership and team management abilities.
  • Outstanding communication and interpersonal skills.
  • Proficiency in English; Arabic language skills are highly advantageous.
  • Ability to work efficiently in a fast-paced environment and manage time effectively.
  • Computer literacy, including proficiency in MS Office suite and hotel management software.
  • In-depth knowledge of housekeeping operations, standards, and best practices.
  • Familiarity with safety and sanitation regulations.
  • Problem-solving skills and ability to make quick decisions.
  • Flexibility to work various shifts, including weekends and holidays.
  • High school diploma required; Bachelor's degree in Hospitality Management or related field preferred.
  • Understanding of local customs and culture in Jeddah, Saudi Arabia.
  • Commitment to delivering exceptional customer service.
  • Ability to stand for extended periods and perform physical tasks associated with cleaning.

Requirements

  • Open for all nationalities
  • No experience required
Saud

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