Customer Complaints Clerk📣 Job Ad

Join Abdullah Hashim Co. Ltd as a Compliance Officer

We are seeking a dedicated Compliance Officer to ensure that our company adheres to legal and regulatory requirements, as well as internal policies. This role involves identifying potential risks and advising management on actions necessary to maintain compliance and uphold ethical standards.

Responsibilities:

• Develop and implement a robust compliance program.
• Stay updated on applicable laws and regulations.
• Conduct regular audits to identify compliance risks.
• Maintain internal policies and manage compliance risk assessments.
• Monitor compliance controls and provide recommendations for improvements.
• Liaise with regulatory agencies and manage legal disputes.
• Provide legal advice and prepare necessary documentation.

Education:
Bachelor's degree in law or a related field; a master's degree in law or Compliance Management is preferred.

Experience:
58 years in compliance, legal, audit, or risk management roles with a track record in highly regulated environments.

Competencies:

• Strong understanding of compliance principles.
• Excellent analytical and problem-solving skills.
• Strong attention to detail.
• Excellent communication skills.

We invite you to apply and become part of a respected company that has delivered quality Honda products in Saudi Arabia for over 50 years.

Job Overview:
At Najmat Rana Trading Company, we strive to provide the highest levels of service to our clients. We are looking for an outstanding Customer Service Specialist to establish performance and quality standards in our services and contribute to updating the procedures related to our clients. You will play a vital role in ensuring customer satisfaction and developing professional programs that enhance service quality.

Main Responsibilities:

• Develop key performance indicators in coordination with the quality management.
• Update customer service procedures and guides to meet customer needs.
• Analyze customer satisfaction data to identify strengths and weaknesses in our systems.
• Prepare specialized reports and provide recommendations for quality improvement.

Required Qualifications:

• Bachelor's degree in a relevant field.
• One year of experience in customer service.

Benefits:

• Flexible working hours.

We are looking for someone with advanced customer service skills and the ability to work under pressure. If you are looking for an opportunity to be part of a dynamic team, then this opportunity is suitable for you!