Customer Complaints Clerk📣 Job Ad
in شركة ديوان الذهب للذهب والمجوهرات1 day ago
Salary | 4,000 SR / Month | |
Contract Type | Full-time | |
Workplace type | On-site | |
Location | Jeddah |
Join Our Team as a Customer Services Specialist!
We are looking for a dedicated Customer Services Specialist to join our team at Dيوان الذهب للذهب والمجوهرات in جدة. This role is essential in ensuring our customers have a seamless experience when interacting with our company.
Responsibilities:
Requirements:
Education: High school or equivalent.
Experience: Entry-level (less than 1 to 3 years of experience).
We are looking for a dedicated Customer Services Specialist to join our team at Dيوان الذهب للذهب والمجوهرات in جدة. This role is essential in ensuring our customers have a seamless experience when interacting with our company.
Responsibilities:
- Welcome and assist customers with explaining our services.
- Respond to customer inquiries in person, over the phone, via email, or through social media.
- Open customer accounts for all branches of the company.
- Regularly update customer data and communicate with customers to complete updates.
- Review customer data and ensure completeness for account openings.
- Archive customer files and organize documentation for easy access.
- Market our services and attract new customers.
- Verify customer data for account openings.
- Prepare periodic reports on customer service, new accounts, and closed accounts.
- Perform any other relevant tasks as required.
Requirements:
- Proficient in computer use.
- Strong attention to detail and observational skills.
- Good command of English.
Education: High school or equivalent.
Experience: Entry-level (less than 1 to 3 years of experience).
Requirements
- Males only
- For Saudis Only
- Requires 0-1 Year experience