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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationJeddah
Join Our Team as a Hostess!
We are seeking a friendly and professional Hostess to join our team in Jeddah, Saudi Arabia. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience.

Responsibilities:
  • Greet and welcome guests with a warm, friendly demeanor.
  • Manage reservations and maintain an organized seating chart.
  • Escort guests to their tables and provide menus.
  • Answer phone calls and handle inquiries about the restaurant's offerings and services.
  • Collaborate with the serving staff to ensure smooth operations and guest satisfaction.
  • Monitor the dining area to maintain cleanliness and ambiance.
  • Assist with special requests or accommodations for guests.
  • Handle wait lists efficiently and provide accurate wait time estimates.
  • Ensure compliance with health and safety regulations.
  • Resolve any guest concerns or complaints in a professional manner.

Qualifications:
  • Excellent communication and interpersonal skills.
  • Strong customer service orientation with a friendly and approachable demeanor.
  • Ability to work effectively in a fast-paced, team-oriented environment.
  • Exceptional organizational skills and attention to detail.
  • Proficiency in problem-solving and handling guest concerns.
  • Advanced English language skills, both verbal and written.
  • Knowledge of food and beverage service.
  • Basic math skills for managing reservations and wait times.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • Understanding of local customs and etiquette in Jeddah, Saudi Arabia.
  • Previous experience in a hospitality or customer service role is preferred.
  • Ability to stand for extended periods and move around the restaurant as needed.

Requirements

  • Open for all nationalities
  • Requires 0-1 Year experience
Saud
Mövenpick Hotels & Resorts

About Mövenpick Hotels & Resorts

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