Reservations Agent📣 Job Ad

Join Shangri-La Jeddah as a Reservation Agent!

Shangri-La Jeddah, located on the picturesque Jeddah Waterfront, is redefining luxury. As a Reservation Agent, you will play a vital role in ensuring guest satisfaction while maximizing booking opportunities.

Key Responsibilities:

• Provide exceptional service to guests promoting satisfaction.
• Handle incoming reservation requests efficiently.
• Be knowledgeable of the hotel’s offerings and effectively communicate these to guests.
• Work collaboratively with other departments to meet customer needs.

Qualifications:

• At least 1 year of experience in a hotel environment.
• Fluent in English and Arabic.
• Proficient in Microsoft Excel and Word.
• Strong attention to detail and a passion for customer service.
• Ability to work flexible hours and shifts.

If you're ready to present your skills in a dynamic and luxurious setting, apply now!