Reservations Agent📣 Job Ad

Join Fairmont Hotels & Resorts as a Reservations Specialist!
As the starting point of an exceptional guest experience, you will play a vital role in ensuring that our guests feel welcome from the moment they arrive.

Summary of Responsibilities:
Reporting to the Reservations Manager, your responsibilities will include:

• Consistently offering exceptional, friendly, and engaging service.
• Maximizing revenue through up-selling.
• Updating reservations for a flawless check-in and check-out process.
• Responding to telephone and email inquiries promptly.
• Informing guests about hotel facilities and assisting them with their requests.
• Taking ownership of guest requests, ensuring follow-up in line with hotel standards.
• Recommending property facilities and assisting with special requests.
• Booking room reservations and entering accurate information into the system.
• Performing other duties as assigned.

Qualifications:

• Proficient in Microsoft Windows applications.
• Ability to work cohesively in a team environment.
• Guest-focused personality, experience is an asset.
• Preferably prior experience with Opera or related systems.
• Strong interpersonal and problem-solving abilities.
• Fluency in both Arabic & English is essential.

Why Work for Fairmont?
Join us for a career that values diversity and encourages personal growth. Discover the limitless possibilities with us while making each guest's stay memorable.

Join Our Team as a Reservation Agent!
At ibis, ibis Styles, ibis budget, we are committed to developing Saudi talents through our Tamayyaz Nationalization Development Program. This role is essential in maximizing hotel revenue and ensuring guests enjoy the best possible experience.

Key Responsibilities:

• Greet guests over the phone in a friendly manner.
• Record reservation information accurately and inform departments of VIP arrivals.
• Utilize yield management to achieve maximum occupancy and average rates.
• Maintain high confidentiality regarding guest privacy and safety.
• Ensure compliance with corporate standards and guidelines.

Qualifications:

• Saudi Nationals only.
• Open to candidates with little to no work experience, including fresh graduates.
• Basic English skills are essential.
• Excellent interpersonal and communication skills.
• Ability to work flexible hours as required.

We Value Diversity & Inclusion:
We strive to attract and promote diverse talent within our team. If you're passionate about the hospitality industry, we invite you to apply!

Join Our Team as a HoReCa Sales Representative

At Nespresso, we are on a mission to redefine the coffee experience for millions across the globe. As a HoReCa Sales Representative, you will play a vital role in expanding our brand presence in restaurants, hotels, offices, and luxury retail businesses.

About Nespresso:
For over 30 years, we have developed innovative coffee systems that enable individuals to create barista-quality experiences at home and at other out-of-home locations. Our commitment to quality and sustainability is at the heart of everything we do.

Your Responsibilities:
- Drive sales growth by establishing and maintaining strong relationships with HoReCa customers.
- Identify and pursue new business opportunities to increase brand awareness and market share.
- Train and support customers in using our coffee machines and products effectively.
- Collaborate with the marketing team to execute promotions and marketing initiatives.

What We Offer:
- A dynamic, inclusive, and international working environment.
- Opportunities for personal growth and development within the Nespresso brand and parent company, Nestlé.
- A competitive total rewards package that varies locally to meet employee expectations.

Let’s grow together and create a positively impactful coffee experience for our customers!