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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationJeddah
About the Role:
The Technical Support Specialist position is a vital role within the education and IT services sector. This role requires strong technical skills and the ability to communicate effectively with students and staff. The aim of this role is to provide technical support and assistance in resolving technical issues encountered by users. Specialists should be familiar with the latest technologies and software used within the educational institution.

Responsibilities:
  • Provide technical support to students and staff.
  • Diagnose and resolve technical issues related to hardware and software.
  • Update and maintain computer systems.
  • Train users on new software and applications.
  • Develop technical support documentation and prepare reports on recurring issues.
  • Collaborate with IT teams to enhance technical support services.
  • Offer suggestions for improving current processes and procedures.

Skills Required:
  • Prior experience in technical support and information technology.
  • Strong communication skills and the ability to work within a team.
  • Able to handle work pressures and solve problems rapidly.
  • Good knowledge of operating systems and common software.
  • Passion for technology and a desire for continuous learning.
  • Ability to manage time and tasks effectively.
  • Strong analytical skills to understand technical issues.
  • Ability to provide technical support professionally.

Requirements

  • Males only
  • For Saudis Only
  • No experience required
Saud

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