Technical support specialist Jobs in Jeddah

About the Role:
The Technical Support Specialist position is a vital role within the education and IT services sector. This role requires strong technical skills and the ability to communicate effectively with students and staff. The aim of this role is to provide technical support and assistance in resolving technical issues encountered by users. Specialists should be familiar with the latest technologies and software used within the educational institution.

Responsibilities:

• Provide technical support to students and staff.
• Diagnose and resolve technical issues related to hardware and software.
• Update and maintain computer systems.
• Train users on new software and applications.
• Develop technical support documentation and prepare reports on recurring issues.
• Collaborate with IT teams to enhance technical support services.
• Offer suggestions for improving current processes and procedures.

Skills Required:

• Prior experience in technical support and information technology.
• Strong communication skills and the ability to work within a team.
• Able to handle work pressures and solve problems rapidly.
• Good knowledge of operating systems and common software.
• Passion for technology and a desire for continuous learning.
• Ability to manage time and tasks effectively.
• Strong analytical skills to understand technical issues.
• Ability to provide technical support professionally.

Join our team as a Technical Support Specialist!
The Eastern Construction Company is looking for an experienced professional to join the technical support team. This role will enhance our services and ensure the proper performance of the devices and technologies that the company relies on.

Work Location:
Your tasks will be in the cities of Jeddah, Abha, Najran, and Taif.

Key Responsibilities:

• Document devices and their accessories, and log daily issues.
• Perform regular and preventive maintenance on devices.
• Provide answers to questions related to device problems and direct users to the appropriate parties when needed.
• Ensure the readiness of systems and that they contain the necessary software.
• Prepare technical reports and develop work methods using modern technologies.

Required Qualifications:

• Bachelor's degree in technical support, programming and computer science, information technology, information systems, or network engineering technology.
• Practical experience of not less than two years in the field.

Required Skills:

• Machine maintenance.
• Installation and maintenance of computers.
• System inspection and troubleshooting.
• Assisting customers and responding to their inquiries.

If you are looking to advance your career in a professional and supportive environment, do not hesitate to apply!

Join our team as a Technical Support Specialist!
The Eastern Construction Company is looking for an experienced professional to join the technical support team. This position will enhance our services and ensure the proper functioning of the devices and technologies relied upon by the company.

Work location:
Your tasks will be in the cities of Jeddah, Abha, Najran, and Taif.

Main responsibilities:

• Documenting devices and their accessories, and logging daily issues.
• Performing regular and preventive maintenance on devices.
• Providing answers to questions related to device problems and directing users to the correct channels when needed.
• Ensuring systems are ready and contain the necessary software.
• Preparing technical reports and developing work methods using modern technologies.

Required qualifications:

• Bachelor's degree in technical support, programming and computer science, information technology, information systems, or network engineering technology.
• Practical experience of no less than two years in the field.

Required skills:

• Machine maintenance.
• Installing and maintaining computers.
• System testing and finding solutions to problems.
• Assisting customers and responding to their inquiries.

If you are seeking to develop your career in a professional and supportive environment, do not hesitate to apply!

Join our team as a Technical Support Specialist!
The Eastern Construction Company is looking for an experienced professional to join the technical support team. This position will enhance our services and ensure the proper performance of the devices and technologies the company relies on.

Work Location:
Your tasks will be in the cities of Jeddah, Abha, Najran, and Taif.

Main Responsibilities:

• Documenting devices and their accessories, and recording daily issues.
• Conducting periodic and preventive maintenance for devices.
• Providing answers to questions related to device problems and directing users to the correct authorities when needed.
• Ensuring systems are ready and contain the necessary software.
• Preparing technical reports and developing work methods using modern technologies.

Required Qualifications:

• Bachelor's degree in technical support, programming and computer science, information technology, information systems, or network engineering technology.
• Practical experience of no less than two years in the field.

Required Skills:

• Maintenance of machines.
• Installation and maintenance of computer systems.
• System testing and finding solutions to problems.
• Assisting customers and responding to their inquiries.

If you are looking to advance your career in a professional and supportive atmosphere, do not hesitate to apply!

Join our team as a Technical Support Specialist!
The Eastern Construction Company is looking for an experienced professional to join the technical support team. This position will enhance our services and ensure the proper performance of the devices and technologies the company relies on.

Work Location:
Your tasks will be in the cities of Jeddah, Abha, Najran, and Taif.

Main Responsibilities:

• Documenting devices and their accessories, and logging daily issues.
• Carrying out regular and preventive maintenance of devices.
• Providing answers to questions related to device problems and directing users to the correct parties when needed.
• Ensuring systems are ready and contain the necessary software.
• Preparing technical reports and developing work methods using modern technologies.

Required Qualifications:

• Bachelor's degree in technical support, programming and computer sciences, information technology, information systems, or network engineering technology.
• Practical experience of not less than two years in the field.

Required Skills:

• Machine maintenance.
• Installing and maintaining computer devices.
• Testing systems and finding solutions to problems.
• Assisting customers and responding to their inquiries.

If you are seeking to advance your career in a professional and supportive environment, do not hesitate to apply!