Technical support specialist Jobs in Jeddah

Job Overview
The Islamic Development Bank (IsDB) is looking for a dedicated Technical Support Officer to join its Corporate Services and Communication department at the IsDBG HQ in Jeddah. This role is essential for efficient coordination and execution of departmental operations.

Job Purpose
The Technical Support Officer will provide administrative, operational, and strategic support to ensure smooth business operations. This includes organizing office-related activities and providing essential support to the General Manager.

Key Accountabilities

• Technical Support: Assist the General Manager in preparing presentation materials and documentation.
• Monitor technical matters and project statuses, ensuring timely delivery.
• Coordinate with internal and external functions for meeting logistics.
• Maintain accurate records of all technical documentation and correspondence.

Administration Support:

• Manage the General Manager's calendar and schedule meetings.
• Provide general administrative support, including handling phone calls and inquiries.

Meeting Briefings and Follow-up:

• Prepare meeting agendas and materials.
• Manage the agenda of all meetings attended by the General Manager.

Reporting:

• Prepare timely updates and progress reports on departmental activities.

Qualifications

• At least 3 years of experience in a support role.
• Bachelor's degree in Business Administration, IT, or similar.
• Professional certificate in Project Management is advantageous.

Skills

• Proficiency in Microsoft Office.
• Excellent communication and coordination skills.

Join ENERCON as a Technical Support Specialist!
We are looking for dedicated individuals to strengthen our SCADA Windfarm Control team. At ENERCON, we have been leaders in the wind energy sector for over 40 years, pioneering innovative turbine technology and achieving excellence in customer satisfaction.

Your Responsibilities:

• Ensure the technical availability of assigned facilities.
• Evaluate and analyze disturbances in wind farm monitoring and control systems, initiating corrective measures.
• Provide technical support and lead service technicians in wind farm monitoring and control systems.
• Support customers with technical inquiries.
• Assess and control technical protocols, and prepare technical reports.
• Conduct post-order checks and provide feedback to technicians.
• Assist in the commissioning of monitoring and control systems in coordination with commissioning coordinators.

Your Qualifications:

• Completed vocational training in electrical engineering.
• Strong knowledge in remote control and regulation technology.
• Good command of SAP and English.
• Competent in MS Office applications.
• Strong assertiveness, initiative, organizational, and communication skills.

Your Benefits:

• Opportunity to work remotely up to 80% of the time.
• Internal and external training opportunities, including through the ENERCON Academy.
• Flexible working hours through various work models.
• Company pension scheme, private disability insurance at special conditions, and financial support for wealth-building benefits.
• Bike leasing option.
• Corporate health management including company fitness programs.
• 30 days of vacation per year.

This position is available immediately as a permanent employment contract.