Technical support specialist Jobs in Jeddah

More than 3 Technical support specialist Jobs in Jeddah. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


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Technical Support Specialist

Technical Support Specialist

📣 Job AdNew

Baker Hughes

Full-time
Join Our Team as a Technical Support Specialist!
At Baker Hughes, we are seeking a Technical Support Specialist for Completions and Wellbore Intervention, who enjoys working in collaborative teams and solving critical issues. Our Oilfield Services division offers intelligent, connected technologies to monitor and enhance energy extraction assets.

Key Responsibilities:
  • Receive and manage customer technical requests on lower completions, including sand control and Inflow Control Devices (ICD).
  • Meet with customers to discuss applications and designs of products and services.
  • Conduct near wellbore simulations to design ICD completions and optimize production modeling.
  • Utilize knowledge of reservoir engineering to communicate production flow dynamics to customers.
  • Work independently and collaboratively to plan and design lower completion jobs.
  • Identify suitable openhole packers and related systems for job planning.
  • Document job performances and lessons learned for continuous improvement.
  • Participate in Incident Investigations, addressing any field incidents related to products and services.
  • Prepare detailed technical reports and proposals.
  • Utilize simulation software like Netool, with additional software knowledge being an asset.
  • Ensure compliance with job cycle management processes.

Qualifications:
  • Bachelor's degree in a relevant field.
  • 5+ years of experience in technical support for lower completions.
  • Design experience with Inflow Control Devices (ICDs) for at least 5 years.
  • Background in reservoir or petroleum engineering.
  • Experience in Saudi Arabia is preferred.

Flexible Working:
This is a shift-based position. We value diverse working methods and will discuss flexible options with you upon application.

Baker Hughes invests in its workforce, offering contemporary work-life balance policies, comprehensive healthcare options, and additional benefits to make working with us both fulfilling and rewarding.

breifcase0-1 years

locationJeddah

2 days ago
Technical Support Specialist

Technical Support Specialist

📣 Job Ad

IFAS

Full-time
Join IFAS as a Technical Support Officer!
We are looking for a dedicated Technical Support Officer specializing in Security Camera Systems to join our dynamic team. At IFAS, we are committed to delivering high-quality facility management services and ensuring that our clients receive comprehensive support for their security systems.

Job Overview:
As a Technical Support Officer, you will be the first point of contact for troubleshooting and resolving technical issues related to security camera systems, including CCTV and IP cameras. Your role will involve direct interaction with clients and technicians to ensure optimal performance of their security setups.

Key Responsibilities:
  • Technical Support and Troubleshooting: Provide support for security camera systems, troubleshoot network connectivity, and configuration errors.
  • System Installation and Setup Assistance: Aid with the configuration and installation of security systems.
  • Customer Support: Respond to inquiries and document customer interactions.
  • System Maintenance and Updates: Schedule maintenance activities and provide support for updates.
  • Documentation and Reporting: Maintain records of interactions and create technical guides.
  • Training and Guidance: Train clients on security system operation.
  • Collaboration: Work with technical teams to address complex issues.
  • Feedback for Product Improvement: Gather customer insights for potential enhancements.

Qualifications:
  • Bachelor’s degree in Engineering, Information Technology, or a related field.
  • 13 years of experience in technical support, ideally in the security or IT sector.
  • Technical certifications (*, CCTV, networking) are a plus.

At IFAS, we are excited to grow our team with skilled and passionate professionals who share our commitment to excellence in facility management.

breifcase0-1 years

locationJeddah

28 days ago