Operations Manager📣 Job Ad

About the Job:
As a Senior Operations Manager at FNRCO, you will play a crucial role in leading the design, planning, and delivery decisions across projects. Your expertise will ensure that operations are viable, resilient, and fit for purpose from the initial master planning stage through to activation.

Key Responsibilities:

• Integrate operational requirements into master plans, infrastructure, and asset design.
• Define operational considerations, requirements, scope, and acceptance criteria for DMP and master-plan submissions.
• Review and challenge the operability of design frameworks and ensure they meet operational requirements.
• Recommend design proposals that enhance operational readiness and efficiency.
• Ensure master plans consider unique conditions in Makkah, including peak volumes and user profiles.
• Prepare client briefings, readiness dashboards, and governance reports to support executive decision-making.
• Coordinate with internal teams and external consultants to align with client expectations.

Job Requirements:

• Bachelor’s degree in engineering disciplines.
• Minimum of 5 years of experience in operations.

Join Masar as an Operations Manager: We seek a dedicated Operations Manager to lead and streamline our business operations. You will play a pivotal role in shaping efficient systems to meet our operational needs.

Responsibilities:

• Establish and maintain business standards for accuracy, productivity, and reliability.
• Manage daily functions of the business.
• Prepare annual performance reviews and reevaluate operational processes.
• Ensure adherence to regulatory, compliance, and legal frameworks.
• Manage budgets in alignment with business goals.

Qualifications:

• 3+ years of experience in a similar role.
• Proficiency in Microsoft Office.
• Strong organizational and communication skills.
• Ability to multitask effectively.
• Comfortable collaborating with multiple business units.

About FBH Group
Since 2015, FBH Group has been a dominant force in Saudi Arabia's F&B sector, excelling in both large-scale manufacturing and retail. We operate under the highest global standards, holding HACCP and ISO 22000 certifications. Based in Jeddah, we are a fast-growing organization dedicated to innovation, quality, and setting new benchmarks in the Kingdom’s F&B market.

The Role
We are seeking a world-class Operations Manager with a proven track record in Tier-1 International QSR Brands. This is a high-stakes leadership role requiring a process-driven professional who understands how to scale international standards across a diverse portfolio. You will be responsible for P&L, operational efficiency, and guest experience across all outlets.

Key Responsibilities:

• International Standard Implementation: Execute and maintain the "Gold Standard" of operational excellence, ensuring consistency in product quality and service.
• Multi-Unit Management: Oversee daily operations for multiple outlets, focusing on workflow optimization, waste reduction, and labor efficiency.
• P&L & Financial Accountability: Take full ownership of operational budgets, COGS, and labor costs to maximize profitability.
• Performance Culture: Drive performance through rigorous KPIs, standardized SOPs, and regular site audits.
• Compliance & Safety: Ensure 100% adherence to international food safety protocols (HACCP/ISO 22000) and local Baladiya regulations.
• Team Leadership: Lead, train, and mentor a diverse workforce, building a pipeline of talent capable of meeting high-growth targets.

Qualifications & Requirements:

• Mandatory Experience: Minimum 5+ years of leadership experience specifically within an International QSR Chain (*, McDonald’s, KFC, Burger King, Texas Chicken, etc.).
• Franchise Expertise: Deep understanding of international franchise operating systems, audit requirements, and brand compliance.
• Skills: Mastery of QSR unit economics, P&L management, and data-driven decision-making.
• Education: Bachelor’s degree in Business, Hospitality, or Restaurant Management.
• Language: Fluency in English is required (Arabic is a plus).
• Location: based in or willing to relocate to Saudi Arabia.

What We Offer:

• A career-defining role in a high-growth group with a strong manufacturing and retail backbone.
• The platform to influence strategy and operational DNA at a group level.
• A competitive executive compensation package.