Operations Manager📣 Job Ad

Role Purpose
The Distributor Cluster Manager is fully responsible for managing the Distributor channel for Binzagr private label brands, with a primary focus on driving sales, ensuring stock availability, and executing commercial plans.

Key Responsibilities
1. Sales & Revenue Growth
- Own and deliver sales targets for the Distributor cluster across all assigned categories and brands.
- Translate annual and quarterly business plans into clear distributor sales actions.
- Closely monitor sell-in and sell-out performance and take corrective actions when needed.
- Identify growth opportunities by SKU, territory, distributor, and customer type.

2. Distributor Management & Communication
- Act as the primary contact between Binzagr Brands and all appointed distributors.
- Lead regular business reviews with distributors (weekly/monthly/quarterly).
- Ensure clear alignment on targets, priorities, promotions, and execution plans.
- Escalate risks and resolve issues related to sales, stock, service level, or pricing.

3. Stock Management & Availability
- Ensure optimal stock availability across distributor warehouses and key customers.
- Work closely with Supply Chain and Planning teams to prevent out-of-stock situations and avoid overstock and slow-moving inventory.
- Actively manage forecasts, replenishment, and stock rotation initiatives.
- Monitor expiry risks and lead corrective actions with distributors.

4. Pricing, Trade Deals & Commercial Execution
- Ensure correct price positioning vs. market and national brands.
- Manage and track trade deals, promotions, price discounts, incentives, and rebates.
- Ensure full compliance with approved trade terms and deal mechanics.
- Evaluate ROI of trade activities and recommend improvements.

5. Market Execution & Visibility
- Ensure brand standards and agreed execution guidelines are applied in market.
- Support distributors in launching new SKUs and improving shelf presence.
- Collect market intelligence on competitors, pricing, distributor feedback, and customer needs.

6. Reporting & Performance Tracking
- Prepare regular reports on sales vs target, stock levels, availability, and trade spend.
- Highlight risks, opportunities, and action plans clearly and proactively.

Key KPIs:
- Sales target achievement (value & volume)
- Stock availability / OSA
- Inventory health (days of stock / slow movers)
- Trade spend effectiveness
- Distributor execution compliance.

Required Qualifications & Experience
- Bachelor’s degree in Business, Marketing, Supply Chain, or related field.
- 5–8 years experience in FMCG, preferably in distributor management, sales operations, or key account roles.

Key Skills & Competencies
- Strong commercial and sales mindset.
- Excellent communication and stakeholder management skills.
- High ownership and accountability.
- Strong analytical and reporting skills.
- Ability to balance sales growth with stock discipline.
- Hands-on, execution-focused, and results-driven.

Join Our Team as an Operations Manager
Are you an accomplished operations leader looking for a new challenge? Premium Support Facility Management Ltd (PSFM) is seeking a results-driven Operations Manager to oversee our facility management services in Jeddah.

About PSFM
PSFM is a leading integrated services provider in Saudi Arabia, specializing in Facility Management, Manpower Supply, Technical Maintenance, and Cleaning Services. We are committed to operational excellence and service quality.

Role Overview
As Operations Manager, you will be responsible for planning, executing, and monitoring operations across various projects. You will ensure compliance with safety and quality standards while driving operational efficiency.

Key Responsibilities:

• Oversee daily operations across projects and service locations.
• Lead operational planning, execution, and performance monitoring.
• Ensure compliance with quality standards and client requirements.
• Supervise workforce productivity and attendance.
• Monitor KPIs and prepare operational reports.
• Support budget control and optimize resources.
• Build and maintain strong client relationships.

Qualifications:

• Minimum 3+ years of experience in Operations Management.
• Strong leadership and team management skills.
• Excellent problem-solving abilities and strategic thinking.
• Knowledge of Saudi labor regulations and safety standards.
• Bachelor’s degree in Business Administration or related field preferred.

Why Work with Us?
At PSFM, we prioritize career growth through continuous training and development. Join us to make a significant impact and promote sustainability within the industry. Apply today to be part of a trusted and performance-driven services partner in Saudi Arabia.

We are seeking a results-driven B2B Sales Specialist to drive revenue growth across our Facility Management, Manpower, Equipment Rental, and MEP Services verticals.

This role is not limited to sales — it includes end-to-end account ownership, from lead generation to payment collection and client retention.

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🎯 Key Responsibilities

1. B2B Sales & Business Development

• Identify and acquire new clients in restaurants, hotels, hospitals, commercial centers, and industrial sectors
• Generate and convert leads into Annual Maintenance Contracts (AMC) and on-demand service agreements
• Conduct site visits, client meetings, and technical discussions
• Prepare and present commercial proposals and quotations

2. Client Relationship Management

• Maintain strong relationships with key decision-makers
• Ensure high client satisfaction and long-term retention
• Upsell and cross-sell Glorek’s full service portfolio

3. Collections & Revenue Accountability (CRITICAL)

• Take ownership of client payment cycles
• Follow up on invoices and ensure timely collections
• Coordinate with finance to resolve billing disputes
• Maintain healthy aging reports and minimize overdue receivables

4. Market Intelligence

• Track competitor activities and pricing strategies
• Provide feedback to management on market trends and client demands

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📊 KPIs & Performance Metrics

• Monthly/Quarterly Revenue Targets
• New Client Acquisition
• Collection Efficiency (DSO / Outstanding Receivables)
• Client Retention Rate
• Pipeline Conversion Ratio

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✅ Requirements

• 3–7 years of B2B sales experience in Saudi Arabia
• Strong background in Facility Management / MEP / Manpower / Services industry
• Proven track record in both sales AND collections
• Excellent negotiation and communication skills
• Valid KSA driving license (mandatory)
• Arabic & English proficiency

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💰 Compensation

• Competitive Salary + High Performance Commission
• Incentives tied to both sales AND collections performance

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⚠️ Important Note

This role requires a commercial mindset with financial discipline — candidates must be comfortable handling revenue generation AND payment follow-ups.