Operations Manager📣 Job Ad

About FBH Group
Since 2015, FBH Group has been a dominant force in Saudi Arabia's F&B sector, excelling in both large-scale manufacturing and retail. We operate under the highest global standards, holding HACCP and ISO 22000 certifications. Based in Jeddah, we are a fast-growing organization dedicated to innovation, quality, and setting new benchmarks in the Kingdom’s F&B market.

The Role
We are seeking a world-class Operations Manager with a proven track record in Tier-1 International QSR Brands. This is a high-stakes leadership role requiring a process-driven professional who understands how to scale international standards across a diverse portfolio. You will be responsible for P&L, operational efficiency, and guest experience across all outlets.

Key Responsibilities:

• International Standard Implementation: Execute and maintain the "Gold Standard" of operational excellence, ensuring consistency in product quality and service.
• Multi-Unit Management: Oversee daily operations for multiple outlets, focusing on workflow optimization, waste reduction, and labor efficiency.
• P&L & Financial Accountability: Take full ownership of operational budgets, COGS, and labor costs to maximize profitability.
• Performance Culture: Drive performance through rigorous KPIs, standardized SOPs, and regular site audits.
• Compliance & Safety: Ensure 100% adherence to international food safety protocols (HACCP/ISO 22000) and local Baladiya regulations.
• Team Leadership: Lead, train, and mentor a diverse workforce, building a pipeline of talent capable of meeting high-growth targets.

Qualifications & Requirements:

• Mandatory Experience: Minimum 5+ years of leadership experience specifically within an International QSR Chain (*, McDonald’s, KFC, Burger King, Texas Chicken, etc.).
• Franchise Expertise: Deep understanding of international franchise operating systems, audit requirements, and brand compliance.
• Skills: Mastery of QSR unit economics, P&L management, and data-driven decision-making.
• Education: Bachelor’s degree in Business, Hospitality, or Restaurant Management.
• Language: Fluency in English is required (Arabic is a plus).
• Location: based in or willing to relocate to Saudi Arabia.

What We Offer:

• A career-defining role in a high-growth group with a strong manufacturing and retail backbone.
• The platform to influence strategy and operational DNA at a group level.
• A competitive executive compensation package.