Telephone Communication Clerk📣 Job Ad

Join the Hilton Team as a Telephone Operator!

As a Telephone Operator Agent at Hilton, you will play a crucial role in delivering exceptional service to our guests. Your responsibilities will include processing all incoming and outgoing calls accurately and courteously, while maintaining an exemplary standard of hospitality.

Key Responsibilities:

• Process all incoming and outgoing calls with accuracy and courtesy.
• Record and manage wake-up calls.
• Assist guests with international calls and directory inquiries.
• Handle guest requests and report complaints to the Supervisor.
• Maintain detailed knowledge of the hotel's services and facilities.
• Promote in-house services and coordinate meeting room reservations.
• Ensure compliance with Hilton's safety and emergency procedures.

What We Are Looking For:

• Strong communication skills and a commitment to guest service.
• Ability to work effectively in a team and adapt to changes.
• Detail-oriented with excellent organizational skills.
• Understanding of hotel operations and commitment to achieving high standards.

Join us in our mission to provide exceptional guest experiences and be part of our dynamic Hilton family!

Join Our Team as a Field Sales Specialist!
Are you a driven individual with a passion for sales? We are looking for a Field Sales Specialist to join Maher Bin Naif Trading Company located in Jeddah, Saudi Arabia. This role presents an exciting opportunity to grow within a dynamic team focused on digital marketing, IT, and artistic production.

Key Responsibilities:

• Achieve sales targets.
• Communicate effectively with clients.
• Present products and services persuasively.
• Follow up post-sale to ensure customer satisfaction.

Preferred Skills:

• Excellent communication and persuasion skills.
• Ability to adapt and travel as needed.
• Strong discipline and resilience.

This position is perfect for individuals looking to start or advance their careers in sales. Join us and be part of a company that values creativity and professional growth!

About the Company:
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.

Job Overview:
We are seeking an enthusiastic and skilled Barista to join our team in Jeddah, Saudi Arabia. As a Barista, you will be responsible for crafting high-quality coffee beverages, providing exceptional customer service, and contributing to a positive cafe atmosphere.

Responsibilities:

• Prepare and serve a variety of coffee drinks, including espresso-based beverages, drip coffee, and specialty drinks
• Greet customers warmly and take orders with accuracy and efficiency
• Operate and maintain coffee brewing equipment, ensuring cleanliness and proper functioning
• Handle cash and credit card transactions accurately
• Keep the cafe area clean, organized, and well-stocked
• Educate customers about coffee products, brewing methods, and menu items
• Collaborate with team members to ensure smooth cafe operations during peak hours
• Monitor inventory levels and communicate restocking needs to management
• Adhere to food safety and sanitation guidelines
• Assist in training new team members as needed

Qualifications:

• Previous experience as a Barista or in a similar customer-facing role
• Proven track record of thriving in a fast-paced, busy environment
• Extensive knowledge of coffee brewing techniques and equipment
• Strong customer service skills with a friendly and professional demeanor
• Ability to work both independently and as part of a collaborative team
• Excellent attention to detail in drink preparation and cafe cleanliness
• Basic math skills for handling cash transactions and inventory management
• Physical stamina to stand for extended periods and lift up to 30 pounds
• Flexibility to work various shifts, including early mornings, evenings, and weekends
• Passion for coffee and enthusiasm for creating exceptional customer experiences
• Ability to communicate effectively in English; knowledge of Arabic is a plus
• Food handling certification or willingness to obtain one