img
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationJeddah
Join the Hilton Team as a Telephone Operator!

As a Telephone Operator Agent at Hilton, you will play a crucial role in delivering exceptional service to our guests. Your responsibilities will include processing all incoming and outgoing calls accurately and courteously, while maintaining an exemplary standard of hospitality.

Key Responsibilities:
  • Process all incoming and outgoing calls with accuracy and courtesy.
  • Record and manage wake-up calls.
  • Assist guests with international calls and directory inquiries.
  • Handle guest requests and report complaints to the Supervisor.
  • Maintain detailed knowledge of the hotel's services and facilities.
  • Promote in-house services and coordinate meeting room reservations.
  • Ensure compliance with Hilton's safety and emergency procedures.

What We Are Looking For:
  • Strong communication skills and a commitment to guest service.
  • Ability to work effectively in a team and adapt to changes.
  • Detail-oriented with excellent organizational skills.
  • Understanding of hotel operations and commitment to achieving high standards.

Join us in our mission to provide exceptional guest experiences and be part of our dynamic Hilton family!

Requirements

  • Open for all nationalities
  • No experience required
Saud

Similar Jobs

Telephone Communication Clerk

📣 Job Ad

Raffles Hotels & Resorts

Full-time
Join Our Team as a Telephone Operator at Raffles Hotels & Resorts!
Located in Jeddah, Saudi Arabia, the Raffles Hotel offers world-class luxury and expert service. We invite you to become a part of our dedicated team as a Telephone Operator, where you will play a crucial role in enhancing our guests' experiences.

Key Responsibilities:
  • Promptly answer incoming calls, providing accurate information about our services, amenities, and local attractions.
  • Handle guest inquiries, requests, and complaints with a courteous attitude.
  • Coordinate wake-up calls and other personalized guest services.
  • Assist in making reservations for dining and activities.
  • Process and confirm room reservations correctly.
  • Maintain logs of calls and requests, ensuring clear communication.
  • Assist during emergencies by communicating effectively with guests and staff.
  • Continuously seek guest feedback to enhance telephone services.

Qualifications:
  • High school diploma or equivalent.
  • Prior experience in customer service is preferred.
  • Excellent verbal communication skills in English (additional languages are a plus).
  • Proficient in using telephone systems and booking software.
  • Strong multitasking abilities and attention to detail.
  • Friendly and professional demeanor.
  • Basic computer skills, including Microsoft Office proficiency.
  • Ability to work shifts, including evenings and weekends.
  • Knowledge of local attractions in Jeddah, Saudi Arabia is an advantage.

At Raffles, we pride ourselves on providing exceptional service. If you are dedicated to creating memorable experiences for guests, we would love to hear from you!

breifcase0-1 years

locationJeddah

9 days ago

Certified Public Accountant

📣 Job AdNew

Leaf Global Environmental Services

Full-time
About the Job
As a Junior Accountant at Leaf Global Environmental Services in Jeddah, you will play a key role in supporting our financial operations. Our company is dedicated to providing innovative and sustainable solutions for environmental resource management, with a vision to enhance environmental awareness in the Gulf Corporation Council States.

Role Description and Responsibilities
Data Entry: Inputting financial data into accounting software and databases.
Bookkeeping: Maintaining accurate records of financial transactions.
Accounts Payable/Receivable: Managing invoices, processing payments, and reconciling accounts.
Bank Reconciliation: Comparing bank statements with internal records to ensure accuracy.
Assisting with Payroll: Supporting payroll processes and ensuring compliance with regulations.
Tax Preparation Support: Helping with the preparation of tax returns and ensuring compliance with tax laws.
Filing and Organizing Documents: Ensuring that all financial documents are properly filed and accessible.
Communicating with Vendors and Clients: Addressing financial inquiries and resolving discrepancies.

Qualifications
• Bachelor's degree in Accounting, Finance, or related field.
• Accounting, Finance, and Auditing skills.
• Knowledge of financial principles and practices.
• Experience with budgeting and forecasting.
• Proficiency in accounting software and MS Excel.
• Attention to detail and accuracy in work.
• Ability to work collaboratively in a team environment.
• Strong analytical and problem-solving skills.

breifcase0-1 years

locationJeddah

about 11 hours ago