Achieving the monthly sales target
- Welcoming all customers directly upon their entry into the showroom
- Building a positive relationship with customers, understanding their needs, and providing them with the suitable product
- Dealing with customer complaints positively and trying to resolve all their issues, escalating to the direct manager if the problem cannot be solved
- Handling exchange and return requests for all customers according to the applicable instructions at the time and following the specific instructions for reserving goods
- Providing high-level customer service through professional treatment of the customer, listening to them, giving them adequate attention, and following the five principles of customer service
- Maintaining cleanliness in the workplace
- Maintaining an appropriate appearance and adhering to the full official uniform
- Following the administration's instructions regarding the labor laws that have been circulated previously, such as (general circulars regarding working hours, breaks, meal times and locations, entry and exit, business visits, vacations, etc.)
- Maintaining the organization of the goods warehouses as well as keeping them clean and organized, which facilitates the selling process
- Working with other department colleagues during the periodic inventory
- Actively participating in all activities conducted by the company
- Continuously working on self-education to increase knowledge of goods and products
- Following the company's security and safety instructions and fully cooperating with the security department in this regard
- Working to attract new customers, retaining existing customers, and working to bring back old customers (who stopped purchasing for various reasons) and encouraging them to return to buying
4 days ago
