Customer Complaints Clerk📣 Job Ad

Introduction
The WAM National Elevators Company offers a job opportunity for the position of Customer Service Specialist in Medina. We are looking for an individual with excellent communication skills, who has the ability to deal with customers and successfully solve problems.

Responsibilities:

• Interacting with customers and responding to their needs.
• Providing support and assistance by delivering accurate information.
• Efficiently and effectively resolving customer issues.
• Working within a team to ensure service level requirements are met.
• Adhering to the work shift system (morning/evening) as needed.

Requirements:

• At least two years of experience in customer service.
• Excellent communication skills and problem-solving ability.
• Ability to work under pressure.

How to apply:
To apply for the position, please send your CV with the requirement to write (Job Title + City) in the subject line of the email to the email address mentioned above.

Join Manarat Taba Company for the management and operation of limited hotels as a Customer Service Specialist.

We are looking for a creative and dedicated person to join our team. The successful candidate will take on multiple responsibilities related to improving the quality of customer service and ensuring their satisfaction.

Main Responsibilities:

• Setting and defining performance and quality indicators in customer service.
• Participating in updating customer service procedures.
• Analyzing data to identify strengths and weaknesses in the service.
• Developing innovative programs that enhance service quality.
• Preparing documents and reports related to customer service.

Required Qualifications:

• Bachelor's degree in one of the following fields: Advertising and Marketing Communication, Public Relations, Customer Service, Executive Secretarial.

Required Skills:

• Customer service: Advanced.
• Quality assurance: Advanced.
• Customer experience management: Advanced.
• Languages: Arabic and English at an advanced level.

Job Details: Six working days a week. Number of vacancies: 5 positions.
Salary: 4000 Saudi Riyals or more.