Call Center Manager📣 Job Ad

Join Our Team as a Call Center Team Leader!
At 2P Perfect Presentation, we pride ourselves on being a leading ICT services and technology solutions provider in Saudi Arabia. Our mission is to deliver exceptional customer service and tailored solutions to meet the diverse needs of our clients. We are seeking a Call Center Team Leader who is passionate about guiding and mentoring a team of customer service representatives to achieve excellence.

Key Responsibilities:

• Supervise and guide a team of customer service representatives, ensuring they meet performance targets and deliver exceptional service to customers.
• Handle complex customer inquiries, complaints, and issues, ensuring efficient and satisfactory resolutions.
• Act as a point of escalation for challenging customer inquiries and complaints.
• Lead and mentor the customer support team, driving them to exceed customer expectations.
• Host team gatherings and training workshops to bridge skill gaps.
• Direct and coach call center employees, promoting a culture of excellence.

Requirements:

• 3+ years of experience in a call center environment.
• Proficient in using call center software and technology.
• Excellent time management and multitasking skills.
• Demonstrated proficiency in generating insightful reports for management.
• Skilled in delivering constructive feedback through performance evaluations.

Join us in our commitment to providing unparalleled value and customer satisfaction at 2P Perfect Presentation!

Join Our Team as a Light Duty Driver!

At Domopan Arabia, we pride ourselves on being a leading construction company in Saudi Arabia, delivering innovative and sustainable building solutions. We are currently seeking a reliable and responsible Light Duty Driver to become a part of our dynamic team.

Job Overview
As a Light Duty Driver, you will play a key role in transporting employees and materials to various construction sites across Riyadh. Your driving skills, valid driver's license, and clean driving record will be paramount in ensuring safe and timely transportation.

Key Responsibilities

• Safely transport employees and materials to designated locations.
• Adhere to all traffic laws and regulations while operating company vehicles.
• Maintain cleanliness and functionality of vehicles.
• Perform routine vehicle checks and report maintenance needs.
• Keep accurate records of vehicle mileage and maintenance activities.
• Assist with loading and unloading materials when necessary.
• Exhibit professionalism and courtesy to passengers and clients.

Qualifications and Skills

• High school diploma or equivalent.
• Valid Saudi Arabia driver's license.
• Minimum of 2 years of experience as a Light Duty Driver.
• Good knowledge of Riyadh roads and traffic laws.
• Excellent driving skills with a clean driving record.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Physically fit with the ability to lift heavy materials when required.
• Flexible working hours and willingness to work overtime.

Benefits

• Attractive salary package.
• Medical and health insurance.
• Annual leave and public holidays.
• Opportunities for career development.
• A supportive and friendly work environment.

If you are an experienced Light Duty Driver ready for a new challenge, we encourage you to apply by submitting your updated CV and cover letter.
Domopan Arabia is proud to be an equal opportunity employer.

Join Apparel Group as an Assistant Store Manager!
As a leading fashion and lifestyle retail conglomerate, Apparel Group is dedicated to providing top-notch customer service. We seek an enthusiastic Assistant Store Manager to ensure operations run smoothly and sales are maximized.

Position Objective:
- Ensure the highest levels of customer service are provided by retail staff.
- Assist the Store Manager in the efficient and profitable operation of the store following company policies.
- Handle end-to-end store responsibilities in the absence of the Store Manager.
- Promote the company's Loyalty Program to maximize loyalty and repeat sales.

Key Responsibilities:
- Maintain product knowledge and present a fashionable appearance.
- Ensure retail staff provides excellent customer service to maximize sales.
- Implement and follow operating procedures.
- Adhere to brand and company policies.
- Audit store administration and manage daily staffing schedules.
- Uphold visual merchandising standards.
- Ensure customer security and suggest various brands for sales.
- Be physically fit to stand for extended hours and handle heavy lifting.

Apply now to become a part of our dynamic team and advance your career in retail!