Barista📣 Job Ad

Join the dynamic team at Café Halim in Medina!
We are seeking enthusiastic individuals for the following roles:

• Professional Barista: Expert in coffee preparation.
• Experienced Waiter: Proficient in serving orders.
• Cashier: Experienced in smoothly completing payment transactions.

Requirements:

• Previous experience or a desire to learn and develop.
• Commitment and discipline in work.
• Excellent communication skills and team spirit.
• Well-groomed and polite interaction with customers.

Benefits:

• Attractive salaries and monthly incentives.
• Comfortable and enjoyable work environment.
• Opportunity to develop skills in coffee and hospitality.

Join Our Team as a Reservation Officer!
At Flavors Hotel, we are seeking an experienced Reservation Officer to manage our guest bookings and ensure exceptional customer service. This is a full-time position based in Medina. As a Reservation Officer, you will play a crucial role in streamlining our reservation processes and maintaining excellent customer relations.

Key Responsibilities:

• Receive and process booking requests from various channels (phone, email, online platforms, travel agencies).
• Update the Property Management System (PMS) with accurate booking data including check-in/check-out dates, number of guests, and room types.
• Handle various electronic transactions related to reservations.
• Respond to customer inquiries and provide optimal solutions for reservation issues.
• Coordinate with reception and customer service teams to ensure rooms are prepared and guests are welcomed professionally.
• Collaborate with the sales and marketing team to apply promotional offers on booking platforms.
• Compile daily and monthly reports on occupancy rates and incoming reservations from all channels.
• Analyze performance of online platforms and provide recommendations for improving sales and increasing occupancy.

Education and Experience:

• Bachelor's degree in Business Administration, Tourism, or a related field.
• At least 3 to 5 years of experience in reservations management or a similar field.
• Proficient in using online booking platforms and familiar with hotel management systems (PMS).
• Excellent communication skills in both Arabic and English, written and verbal.
• Able to work under pressure and solve problems quickly.
• Experience dealing with customers from various cultural backgrounds.
• Understanding of basic room pricing and revenue management principles.

The Role
We are seeking a strategic salesperson with the ability to see how existing customer solutions can be repeated and leveraged within our current customer base. You will be focused on maximizing and increasing the value delivered by our solutions to our clients by positioning the DGM business’s comprehensive software portfolio and implementation services.

Your Impact

• Account and relationship development and management at all levels of the customer organization.
• Articulate solution business value to customers and lead solution development efforts that best address customer needs while coordinating the involvement of all necessary company personnel including support, service, and management resources to meet account performance objectives and customers' expectations.
• Demonstrate thorough understanding of the customer's business priorities and initiatives.
• Ability to challenge customers’ current way of doing business to drive results.
• Responsible for administration of overall strategic account plan, opportunity management, competitive displacement targeting, and pipeline development within CRM tool.
• Respond to RFPs, bid preparation, follow-up, negotiation and closing of sales.
• Provide sales and executive management with account updates and sales forecasts.
• Proficiently use Salesforce for opportunity management.
• Accurately forecast deals for current and future business.
• Achieve aggressive sales quota.

What You'll Need

• At least 5 years of related utility sales experience or Industry experience in a consultative selling role.
• Experience leading multimillion dollar sales campaigns.
• Demonstrated track record in solution sales with multi-year achievement against personal quota.
• Ability to travel 25% of the time.