img
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah
Join a Leading Real Estate Company as a Call Center Manager!
This role is crucial in ensuring effective communication and customer satisfaction within the company.
Location: Makkah, Saudi Arabia
About the Role: We are seeking a seasoned Call Center Manager with over 10 years of experience in the field to manage our Contact Centre operations.
Key Responsibilities:
  • Leading and motivating the team to achieve performance goals.
  • Developing and implementing effective strategies for customer relationship management.
  • Ensuring problems are resolved efficiently and training is provided continuously.
  • Managing customer relationships to improve service and satisfaction.
Candidate Requirements:
  • Must be a resident of the Kingdom of Saudi Arabia.
  • Bachelor's degree in Business Administration, Marketing, or Public Relations.
  • 10+ years of practical experience in call center management, with at least 6 years in a managerial role.
  • Proficient in solving problems and training personnel.
  • Strong leadership qualities with the ability to develop and implement strategies.
  • Saudi National Candidates are preferred; non-Saudis must meet the Ministry of Human Resources standards.
Benefits:
  • Medical insurance for employee and family.
  • Annual travel ticket.
  • Commission structure.
Notice Period: Immediate joiners or a maximum of one-month notice period.

Requirements

  • Males only
  • Requires 0-1 Year experience
Saud
Arbete Careers

About Arbete Careers

Similar Jobs

Call Center Manager

📣 Job AdNew

Bupa Arabia

Full-time
Join Bupa Arabia as a Call Center Manager!

At Bupa Arabia, we pride ourselves on our exceptional work environment that attracts talents and develops leaders. We are looking for a skilled Call Center Manager to oversee daily operations and enhance the customer experience.

Key Responsibilities:
  • Ensure daily performance reports and dashboards are prepared for effective management.
  • Analyze customer call trends and behavior to identify potential complaints.
  • Implement and monitor the service unit plan for effective call handling and resolution.
  • Develop and implement call center policies and procedures.
  • Manage daily operations ensuring efficiency and compliance with company policies.
  • Motivate and build the capability of the team through coaching and development.

Skills Required:
  • Proven experience in customer service, preferably in telecommunications, insurance, or healthcare sectors.
  • Excellent multitasking and stress management skills.
  • Strong analytical, problem-solving, and troubleshooting abilities.
  • Exceptional communication and leadership skills.

Join a company that aims to be the best healthcare provider in the Arab world! We continuously develop our people and motivate them to achieve higher performance.

breifcase0-1 years

locationMakkah

1 day ago

Sales Specialist

📣 Job AdNew

curve

Full-time
Join Our Team as a Sales Specialist
We are looking for talented and skilled Sales Specialists to join our professional sales team at منحنى. This role is based in our office in Makkah, حي النزهة, with a full-time, on-site commitment.

Core Responsibilities:
  • Engage in selling services and marketing products across various sectors.
  • Communicate effectively both verbally and in writing with potential clients to persuade them to purchase our services.
  • Follow up with potential clients until successful closure of deals.
  • Update customer activities in CRM tools.
  • Work closely and communicate daily with sales team members.

Must Have:
  • Previous experience in sales.
  • Good communication skills, both written and verbal.
  • Enthusiasm and passion for sales.
  • Persuasion skills and determination to close deals successfully.
  • Quick thinking and adaptability.
  • Ability to use digital tools: Gsuite, Slack, Trello, PipeDrive, etc.

Work Location:
On-site at our office in Makkah, حي النزهة (Google Maps: طريقة جدة مكة السريع).

Working Hours:
0900 AM - 0500 PM, Sunday to Thursday.

Compensation:
Salary and bonuses will be discussed during the interview.

Benefits:
  • Medical insurance.
  • Competitive salary.
  • Cumulative performance commissions.
  • Work within a professional sales team.
  • Opportunity to work with various sectors and brands.
  • Annual salary increases.
  • Official leave according to labor law.

breifcase0-1 years

locationMakkah

about 4 hours ago

Cashier

📣 Job AdNew

Hamad M Al Rugaib

Full-time
Join Our Team as a Cashier!
At Hamad M Al Rugaib, we are dedicated to providing a positive and memorable shopping experience for our customers. As a Cashier, you will be the first and last point of contact, playing a crucial role in our sales department.

Key Responsibilities:
  • Customer Service: Greet customers promptly and courteously. Assist them with questions regarding products, prices, and store policies.
  • Transaction Processing: Process customer payments accurately using various payment methods, issuing receipts and handling returns or exchanges.
  • Issue Resolution: Resolve customer complaints or issues in a professional and timely manner.
  • Cash Handling: Operate the cash register, balance the drawer at the end of each shift, and ensure all cash handling procedures are followed.
  • Daily Deposits: Complete daily deposits in accordance with company policies.

Skills and Qualifications:
  • Excellent customer service skills.
  • Strong math skills and attention to detail.
  • Proficient in cash handling and basic computer skills.
  • A positive attitude and focus on customer satisfaction.

Preferred Qualifications:
  • Experience in retail or customer service.
  • Knowledge of furniture products.

Join us in creating exceptional experiences for our customers!

breifcase0-1 years

locationMakkah

about 4 hours ago