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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah

Join our team at Dar Al Abbar as a Hostess! As part of our commitment to providing exceptional customer service, the Guest Relations Host plays a crucial role in welcoming and assisting our guests.

Responsibilities:

  • Guest Welcome: Greet guests warmly upon arrival, providing a friendly and inviting atmosphere.
  • Information Provision: Provide clear and accurate information about hotel amenities, services, and local attractions.
  • Guest Assistance: Assist guests with various requests, such as luggage assistance, dining reservations, and transportation arrangements.
  • Problem Resolution: Address guest concerns and complaints promptly and professionally, striving to find satisfactory solutions.
  • Feedback Collection: Gather guest feedback to identify areas for improvement and contribute to overall guest satisfaction.
  • Teamwork: Collaborate with other team members to ensure smooth operations and maintain a positive work environment.

Qualifications:

  • Excellent communication and interpersonal skills
  • Strong problem-solving and conflict resolution abilities
  • Ability to work effectively under pressure
  • Passion for providing exceptional customer service
  • Basic knowledge of local attractions and amenities
  • English speaker

Requirements

  • Open for all nationalities
  • Requires 0-1 Year experience
Saud
دار العبّار

About دار العبّار

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