Hotel Receptionist📣 Job Ad

Join Our Team as a Front Office Agent!

At Fairmont Hotels & Resorts, located just steps away from the Masjid Al Haram in Mecca, we are committed to authentic hospitality. Our Front Office Agent plays a crucial role in providing first-class service to our guests in our iconic hotel. As a Front Office Agent, you will:

• Welcome and check-in arriving guests with a friendly demeanor.
• Process guest check-out procedures and handle payment transactions.
• Coordinate with housekeeping regarding room status updates.
• Assist guests with inquiries and special requests.
• Follow safety and health regulations.

Qualifications:

• High school diploma or equivalent.
• Previous experience in a similar role within luxury hotels is preferred.
• Excellent communication skills and a professional appearance.
• Able to stand for extended periods and remain physically agile.

Why Work With Us?
We support diversity and inclusion. Join us to explore limitless career opportunities while providing outstanding service to our guests!

Join us at Raffles Makkah Palace, where life pulses with passion!

As a pioneer in responsible hospitality, we are looking for a Reception Agent to be the first face our guests see. This role is crucial in ensuring guests have a memorable experience from arrival to departure.

What Is In It For You:

• Employee benefit card offering discounted rates at Accor worldwide.
• Learning programs through our Academies.
• Opportunities for talent development and growth within your property and globally.
• Chance to make a difference through Corporate Social Responsibility activities, like Planet 21.

What You Will Be Doing:

• Welcoming and checking-in guests, ensuring a smooth settlement of accounts.
• Providing personalized service to create memorable experiences.
• Promoting hotel facilities and enhancing guest stays through up-selling.

Qualifications:

• Service-focused personality is essential.
• Prior experience with Opera or similar system is advantageous.
• Fluency in English; additional languages are a plus.

Your Team And Working Environment:
Join a caring environment where every team member plays a vital role in delivering exceptional service.

Our Commitment To Diversity & Inclusion:
We strive to attract, recruit, and promote diverse talent.

Join MOOD LAB as a Branch Manager!
In this dynamic role, you will be responsible for organizing daily operations to meet the needs of the store while leading a motivated team. As a key player in our success, you will work towards achieving sales targets and profitability while ensuring excellent store management.

Key Responsibilities:

• Organize and manage daily work and operations.
• Develop staffing plans, working hours, and schedules.
• Prepare financial reports and manage stock inventory.
• Conduct initial job interviews and manage team performance.
• Maintain cleanliness and functionality of the store.
• Train team members on products and procedures.

Requirements:

• Experience as a Cafe Manager or Barista.
• Hands-on experience with professional coffee machines.
• Excellent communication and customer service skills.
• High school diploma; additional certifications in Business Administration or Hospitality are a plus.

At MOOD LAB, we care about the consumer's mood and aim to create a welcoming atmosphere. If you are passionate about coffee and enjoy motivating a team, we invite you to apply!