Housekeeper📣 Job Ad

Join the Al Marwa Rayhaan by Rotana team as a Housekeeping Attendant!
As a key member of our housekeeping department, you will play a crucial role in maintaining the high standards of cleanliness and service that our guests expect during their stay at our hotel.

Responsibilities:

• Collect keys and daily assignments before preparing trolley and necessary equipment.
• Maintain and clean guest rooms, replacing room supplies according to the hotel’s Standards of Performance.
• Clean bathrooms and restock amenities in line with safety guidelines.
• Tidy and arrange guests’ belongings while ensuring quality assurance standards.
• Coordinate with Valet Service to manage guest laundry requests.
• Keep guest corridors, service areas, and pantries clean and organized.
• Report maintenance issues to the Engineering Department.
• Consider guests' needs in public areas to ensure satisfaction.
• Operate in a safe, environmentally friendly way to protect health and safety.
• Adhere to the hotel's environmental, health, and safety policies.

Qualifications: This position is ideal for entry-level applicants who wish to start their careers in the hospitality industry. A passion for cleanliness and guest service is essential.

Join our Hospitality Team!
We are looking for a reliable and friendly room attendant to provide superb customer service to our guests. Your primary responsibilities will include:

• Ensuring that assigned rooms are fully stocked, cleaned, and serviced to a high standard.
• Greeting guests and responding to queries.
• Changing bed linen and making beds.
• Replacing used towels and other bathroom amenities.
• Sweeping and mopping floors, vacuuming carpets, dusting, and polishing furniture.
• Emptying trash containers and restocking beverages in the minibar.
• Cleaning public areas and reporting any technical issues.
• Updating guest room statuses and restocking cleaning carts at shift end.

Requirements:

• High school diploma preferred.
• Previous guest service and/or housekeeping experience.
• Experience using industrial cleaning equipment.
• Flexible working hours with ability to work independently.
• Physical mobility and stamina.
• Ability to follow instructions professionally and politely.

Accommodation provided.

Position Summary
The Executive Secretary at Saja Hotels plays a crucial role in managing secretarial and administrative duties for the General Manager's office. This includes filing, scheduling, information management, and word processing tasks. The role further supports department heads as necessary, following the hotel's internal policies. The Executive Secretary also attends meetings to document notes and ensures compliance with hotel policies and procedures.

Responsibilities

• Establish proper business correspondence, memoranda, reports, and forms, including confidential documents.
• Maintain a filing system for various data, memorandums, and correspondence both on computer and within the GM’s office.
• Take and establish minutes for meetings.
• Answer and redirect phone calls, arrange appointments, and provide reminders for the GM.
• Receive, screen, and schedule office callers and visitors.
• Receive, open, and sort all incoming mail, dispatching outgoing mail.
• Manage online guest comments and reviews.
• Create and manage follow-ups for monthly and annual reports.
• Perform duties common to all HODs and other assigned tasks.
• Administer the distribution and management of information for Duty Manager Reports.
• Coordinate with the GM for monthly planning of Department Heads' duties.
• Regularly update and create in-house materials like F&B menus with appropriate layouts.
• Work with the HK Manager and F&B Manager to create and establish in-house guest letters.
• Keep track of daily briefings, follow-ups, and important information for the GM.
• Propose new ideas and solutions to the GM.
• Create brief daily reports about major hotel events in the GM’s absence.
• Familiarize with the hotel's organizational chart to ensure proper information flow.
• Be knowledgeable about the hotel's corporate design matters.

Qualifications

• Bachelor's Degree
• Proficiency in English (oral and written)
• Proven experience in the hospitality industry
• Minimum of 1 year of experience as Admin Assistant