E-Commerce Manager📣 Job Ad

in Samaya Investment Company

22 days ago

	Contract Type	Full-time
	Workplace type	On-site
	Location	Makkah

About Taibah Gifts
Taibah Gifts is a leading gift shop brand located in both Makkah and Madinah, known for its curated selection of Islamic gifts, calligraphy art, and souvenirs that resonate with pilgrims and visitors alike. Building on the success of our physical stores, we are now focused on bringing this experience online — aiming to serve a global Muslim audience beyond their visit to the Two Holy Mosques.

Role Overview
The E-Commerce & Fulfillment Manager will be responsible for developing and executing Taibah Gifts’ online sales strategy. This role covers both digital operations and physical fulfillment, with a strong focus on building scalable business processes.

Key Responsibilities

E-Commerce Strategy & Operations: Manage and optimize the online sales platform, improve user experience, implement tools to drive conversion, and define performance metrics.
Fulfillment, Logistics & Warehousing: Oversee e-commerce order fulfillment, improve internal logistics, and evaluate partnerships with shipping providers.
Sales Growth & Customer Retention: Create promotional plans, build loyalty programs, and monitor performance based on analytics.

Candidate Profile
We seek a candidate who combines technical know-how with strong business acumen. The ideal applicant will have a proven track record in scaling online businesses, preferably within retail or consumer goods, and will be fluent in Arabic and English.

Requirements

5+ years of experience in e-commerce, logistics, or fulfillment operations.
Experience working with ERP platforms and understanding of PoS and inventory syncing.
Strong understanding of e-commerce performance metrics and fulfillment best practices.
Hands-on experience with logistics optimization in the Saudi context.
Based in or willing to relocate to Makkah.

What We Offer
A unique opportunity to lead the digital transformation of a well-established retail brand and full ownership of the e-commerce channel from day one.

Requirements

Open for all nationalities
No experience required

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As the Head of E-Commerce Section, you will be at the forefront of our digital evolution, crafting and executing strategies that enhance customer experience, boost online sales, and maximize ROI. You'll lead a talented team and collaborate with cross-functional departments to deliver exceptional digital experiences.

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Develop and implement the e-commerce strategy aligned with the company’s vision and goals.
Lead the optimization of the online shopping experience to ensure smooth customer journeys and high conversion rates.
Manage and enhance digital platforms in line with performance and security standards.
Analyze performance metrics and propose improvements to support sustainable growth.
Collaborate with marketing and development teams on digital campaigns including SEO, PPC, and social media.
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Oversee user experience (UX/UI), ensuring the digital store design promotes engagement and sales.
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Manage digital customer service to ensure timely, effective support and high customer satisfaction.
Monitor KPIs, generate regular reports, and suggest data-driven strategies.
Stay updated on e-commerce trends and digital technologies to maintain competitive advantage.
Lead the implementation of digital transformation tools and AI solutions to enhance performance.

Qualifications

Bachelor’s degree in Marketing, Business Administration, E-Commerce, or related field.
Relevant certifications in digital marketing, analytics, or e-commerce are a plus.
Proven leadership experience in managing e-commerce or digital business functions.
Strong analytical and strategic decision-making skills.
Fluent in Arabic and English.

Key Skills

Leadership and team management.
Data analysis and performance optimization.
Digital marketing and customer acquisition.
UX/UI enhancement.
Negotiation and communication.
Innovation and digital strategy.

Why Join Us?
This is your opportunity to join a future-focused organization, where you'll play a key role in shaping our digital commerce journey. Work alongside a dedicated team, implement advanced digital solutions, and lead initiatives that truly make an impact.

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Step Fitness Center

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Full-time

Join Our Team as a Branch Manager!
We are looking for a dedicated and experienced Branch Manager for our sports club, مركز خطوة رشاقة الرياضي. In this role, you will oversee the development and management of branch goals in alignment with the organization's strategies. Your key responsibilities will include:

Setting and preparing the branch's plans and objectives in line with the organization's priorities.
Ensuring that adequate resources are available for daily operations.
Supervising staff performance and development programs.
Managing partnerships with external stakeholders.
Maintaining compliance with relevant regulations and policies.

Requirements:

6 years of experience in sports clubs.
Bachelor's degree in Public Administration, Business Administration, Marketing, Computer Science, or Mechanical Engineering.

Preferred certifications include: