Retail Sales Manager📣 Job Ad

Join Sephora as a Retail Manager!
At Sephora, we stand for empowerment and creativity, and we invite you to be a part of our journey in revolutionizing the beauty industry. As a Retail Manager, you will oversee the daily operations of our stores in your region, ensuring exceptional customer service and operational excellence.

Position Overview:
In this role, you will be responsible for:

• Leading and coaching store teams to meet sales and operational targets.
• Implementing strategic plans to maximize store performance and customer satisfaction.
• Conducting regular visits to stores to ensure compliance with Sephora standards.
• Monitoring KPIs to identify improvement opportunities and driving profitability.
• Building a culture of service excellence through effective leadership.

Key Accountabilities:

• Achieve all pre-agreed sales and KPI targets.
• Ensure top-notch customer service and operational standards across all stores.
• Manage inventory and back office operations according to Sephora policies.
• Conduct timely performance evaluations and promote talent development among team members.

Skills and Experience Needed:

• A degree in Business or Administration.
• 57 years of experience in retail or related industries, focusing on sales and customer experience.
• Strong leadership and team management skills.
• Ability to adapt and thrive in a fast-paced environment.
• Fluency in English and Arabic is essential.

Personal Attributes:
We are looking for a passionate individual who embodies the Sephora culture, possesses excellent communication skills, and is motivated to make a meaningful impact in the beauty industry.