Job Responsibilities:
1. Sales Target Achievement
• Responsible for the overall sales performance of the flagship store, ensuring that sales targets are met or exceeded.
• Develop and implement sales strategies to increase store sales and market share.
• Monitor market trends and adjust sales strategies in a timely manner to maintain a competitive edge for the store.
2. Team Management & Sales Training
• Manage the store sales team and develop employee training plans to enhance their sales skills and product knowledge.
• Motivate the sales team, improve morale, and drive performance to create a positive work atmosphere.
• Organize regular sales training and morning meetings to ensure that employees are informed about products, promotions, and other key information.
3. Customer Management & Service
• Provide high-quality customer service to enhance customer satisfaction and loyalty.
• Handle customer complaints and special requests, resolving issues to optimize the customer experience.
• Organize and participate in VIP customer events to increase customer retention and enhance brand image.
4. Product Management & Display
• Responsible for managing product displays, ensuring that the presentation aligns with brand image and attracts customer purchases.
• Regularly check inventory and arrange for timely restocking to avoid stockouts or expired products.
• Coordinate with marketing activities to ensure product and promotional materials are placed according to campaign requirements.
5. Store Operations & Daily Management
• Manage daily store operations to ensure the store environment, cleanliness, and equipment meet company standards.
• Responsible for cash handling, accounting, and financial management, ensuring accurate records.
• Ensure compliance with company procedures and policies, and ensure employees follow standardized operations.
Job Requirements:
• Education: Bachelor’s degree or above in Marketing, Retail Management, Business Administration, or a related field.
• Experience: At least 35 years of experience in the retail industry or sales management, with experience in managing flagship stores, specialty stores, or high-end brands preferred.
• Skills:
• Strong sales management experience, familiar with sales processes and customer service techniques.
• Excellent team management skills, with the ability to motivate and improve team performance.
• Good communication and coordination skills, able to effectively work with various departments.
• Familiarity with inventory management, product displays, and store operations management.
• Proficient in Microsoft Office (Excel, Word, PowerPoint) and retail management systems.
• Language Requirements: Fluent in Arabic and English, with the ability to communicate smoothly with customers and team members.
3 days ago
