Host📣 Job Ad

in Kimpton

about 6 hours ago

	Salary	4,000 SR / Month
	Contract Type	Full-time
	Workplace type	On-site
	Location	Riyadh

Join the Kimpton Family!
As a key member of the Kimpton Riyadh team, you will have a pivotal role in creating a welcoming and memorable experience for our guests. We are seeking passionate and spirited individuals to fill the position of Hostess / Host / Receptionist at our newly opened hotel. This is an exciting opportunity to be part of our pioneering venture in the Middle East.

Your Day-to-Day Responsibilities:

Greeting Guests: Warmly welcoming guests as they arrive, ensuring they feel valued and comfortable.
Managing Reservations: Handling reservation tasks, ensuring accuracy and timely communication.
Seating Arrangements: Organizing seating arrangements to optimize guest experiences.
Waitlist Management: Maintaining a waitlist during peak hours and providing updates to guests.
Communication Hub: Acting as a liaison between guests and various hotel departments.
Menu Familiarity: Being knowledgeable about menu offerings, assisting guests in making choices.
Upselling and Promotions: Promoting special offers to enhance the dining experience.
Maintaining Cleanliness: Ensuring cleanliness in the waiting area and coordinating with staff accordingly.
Problem Resolution: Addressing guest concerns promptly and professionally.
Cash Handling: Managing cash transactions accurately.
Shift Coordination: Ensuring smooth transitions between shifts with effective communication.
Customer Relationship Building: Building rapport with regular guests to enhance their experience.

Required Skills and Attributes:

Strong communication and interpersonal skills.
Problem-solving abilities and organizational skills.
Attention to detail and the ability to manage multiple tasks.

What We Need From You:

Bachelor’s degree in Hotel Administration or Business Administration preferred.
23 years of experience in a similar role.
Background in international luxury hotel chains.
Fluency in English is required; Arabic is preferred.

We offer a competitive salary and benefits in a dynamic and supportive environment. If you thrive on building personal connections and delivering exceptional service, apply now and become a part of Kimpton's exceptional journey!