Housekeeper📣 Job Ad

Join Novotel Hotels as a Housekeeping Attendant!
As a member of our team, you will play a crucial role in ensuring our guests have a memorable experience. Your main responsibility is to provide a clean and comfortable environment in our hotel rooms.

What's In It For You:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What You Will Be Doing:

• Clean all assigned guestrooms to standard.
• Take initiative to add a personalized experience for the guest.
• Take ownership of guests’ privacy and belongings, while ensuring exceptional service.

Your Team And Working Environment:
Work alongside a dedicated team in an inclusive culture that values diversity and encourages growth.

About the role:
We are currently seeking passionate and dynamic guest-focused Housekeeping professionals who pride themselves on delivering extraordinary levels of customer service and providing creative solutions to our guests.

Key Responsibilities:

• Prepare Housekeeping Attendants job assignments
• Issue keys and supplies to Housekeeping Attendants
• Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action
• Attend daily meetings and receive special instructions
• Receive check-outs before reporting them as vacant
• Receive special requests from guests and carry them out
• Inspect areas cleaned using a checklist to ensure cleaning is adequate
• Fill out report and hand over found articles to the lost and found department
• Supervise cleaning of guest rooms, corridors, and stairwells
• Train and assist Housekeeping Attendants
• Assist with inventory and ensure that all housekeeping machines and equipment are properly handled and maintained

Qualifications and Skills:
You should ideally have a diploma or vocational training in hospitality with previous minor supervisory experiences within the Housekeeping Department of a hotel. Good command of written and spoken English communication skills, along with strong interpersonal and problem-solving abilities, are essential. Computer literacy and previous experiences with Opera are an advantage.

Ideal Candidate:
The ideal candidate will be a friendly, caring individual with good cultural sensitivity and a concern for quality. You will work well under pressure in a fast-paced environment and enjoy working with a multi-cultural team and guests.

Join the Sofitel Riyadh Hotel & Convention Center as a Housekeeping Attendant!
As a member of our team, you will be at the heart of our hotel, ensuring a five-star experience for our guests by providing them with clean and comfortable accommodations. Your contributions will play a vital role in creating memorable experiences that exemplify our commitment to luxury and personalized service.

Key Responsibilities:

• Ensure the cleanliness of guest rooms, balconies, corridors, and all housekeeping areas according to established standards.
• Replenish guest supplies and promptly address guests’ requests with care and professionalism.
• Utilize the ** system to report damages or malfunctions in hotel rooms accurately.
• Maintain housekeeping equipment in a clean and functional state.
• Participate in daily staff briefings and conduct regular room inspections to ensure standards are met.
• Monitor and report any unusual behavior or activities to the appropriate line.
• Keep accurate records of room status and comply with health and safety policies.
• Attend required training sessions to enhance knowledge and skills.

Qualifications:
We are looking for a warm and caring personality to join us. Previous experience in housekeeping is advantageous. You should have excellent organizational and time management skills and be able to focus on guest needs effectively.

About Us:
Sofitel Riyadh is dedicated to luxury, elegance, and impeccable service. By joining our team, you become a 'Heartist®', part of an inclusive environment where your career can flourish. Enjoy exclusive benefits and be recognized for your commitment to creating lasting memories for our guests.