Patient Receptionist📣 Job Ad

Join the team at Beauty Elements Clinics! As a premium and luxury aesthetic clinic located in Riyadh, we specialize in dermatology, aesthetics, hair transplants, skin care, and laser treatments. Our mission is to integrate healthcare practices with beauty services to help our patients achieve a natural, refreshed, and healthy appearance.

Key Responsibilities:

• Attend to phone calls and manage the appointment calendar efficiently.
• Handle billing and basic accounting tasks.
• Assist therapists with verbal English/Arabic translation for patients who do not speak English.
• Provide exceptional customer service to all patients, addressing their concerns and ensuring a pleasant experience.
• Exhibit excellent organizational skills and attention to detail.
• Demonstrate strong problem-solving abilities and adaptability.
• Collaborate effectively with the healthcare team to improve patient care.

Requirements:

• Fluency in English; knowledge of Arabic.
• Previous experience in the healthcare industry.
• Proficiency in Microsoft Word, Excel, and basic accounting.
• Must be a people person with a positive attitude and excellent communication skills.

Required a receptionist for appointments to work at dental and dermatology clinics and laser in Riyadh - Al Olaya district Tasks: - Receiving patients at the clinics - Handling payments - Scheduling appointments and managing files - Guiding visitors and providing information - Answering calls and booking appointments

Reception of reviewers and visitors, answering their inquiries, and guiding them to the places they are looking for in the clinics. Providing visitors and patients with brochures defining the clinics, service offers, medical packages, and marketing offers. Opening a medical file. Registering patients in the designated clinic system and ensuring the validity of information before saving it. Creating and printing invoices for patients and collecting their amounts in cash or via ATM cards (SPAN) and entering the receipts. This is done through the designated clinic system application. Ensuring that patients and reviewers fill out the medical disclosure forms and commitment forms and sign them by the patients, archiving and attaching these forms to the patient's file in the designated clinic system. Printing a daily bulletin for doctors with the schedules for the next day and informing of any changes that may occur. Carrying out any work entrusted to her by the management. Maintaining the confidentiality of work. Qualifications Minimum: General Secondary Skills Politeness in dealing Respect for the client Kindness and cheerfulness Professional field Hospitals and healthcare Employment type Full-time Professional field Hospitals and healthcare Employment type Full-time Number of working days: 6 days Number of working hours: 8 hours