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SalarySalarySR 3,500 / Month
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationKing Fahd, Riyadh

Job Title: Restaurant Receptionist


Restaurant Description:

We are an upscale Italian restaurant located in the heart of Sahara Mall, offering an authentic and distinctive dining experience for our guests. We pride ourselves on a warm and elegant atmosphere and a menu rich in the most delicious traditional and modern Italian dishes, using the finest fresh ingredients. We always strive to provide exceptional service to our guests and create an unforgettable experience for them.


Purpose of the Job:

Welcoming guests warmly and providing excellent customer service, managing restaurant reservations, directing guests to their tables, and ensuring an enjoyable dining experience for customers.


Main Responsibilities:

  • Welcoming guests upon their arrival with a smile and warm greeting.
  • Taking table reservations via phone, online, or in person, organizing and confirming them.
  • Efficiently and promptly directing guests to their designated tables.
  • Providing information about the menu, special offers, and any other information guests may need.
  • Handling guest complaints politely and professionally, finding suitable solutions.
  • Managing the waiting list efficiently, accurately estimating wait times, and keeping guests informed of updates.
  • Maintaining a clean, tidy, and attractive reception area.
  • Collaborating with other team members (servers, chefs, etc.) to ensure smooth and efficient service.
  • Answering phone calls professionally and providing requested information.
  • Wishing guests farewell upon their departure and ensuring their satisfaction with their experience.


Qualifications and Required Skills:

  • Excellent communication skills in Arabic, and proficiency in English, both spoken and written.
  • Excellent customer service skills.
  • Ability to work under pressure in a fast-paced environment.
  • Good organizational and time management skills.
  • Ability to use basic computer programs.
  • Previous experience in the hospitality field is preferred.
  • Ability to work in different shifts.


Personal Attributes:

  • Courteousness and friendliness.
  • Ability to deal with different types of customers.
  • Patience and calmness.
  • Attention to detail.
  • Ability to work as part of a team.

Requirements

  • Females only
  • Open for all nationalities
  • Requires 2-5 Years experience
  • Intermediate in English
Saud

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