Receptionist

Receptionist Required (For Saudis Only)

Fast Fit EMS Fitness, the leading and largest provider of EMS services in Saudi Arabia, is looking for distinguished receptionists and customer service staff to join its team. With 11 branches in Jeddah, Riyadh, and Khobar, we offer a dynamic work environment and a range of benefits to our employees.

About Us:

Fast Fit EMS Fitness was established in 2019 and has rapidly grown to become a prominent name in the fitness sector. Our commitment to quality and innovation has led to our expansion, which includes 11 clubs in the key cities of the Kingdom. We take pride in providing high-quality EMS training and real opportunities for professional growth for our employees.

Job Responsibilities:

– Welcoming customers and visitors, directing them to the appropriate location within the facility

– Providing basic information about the company's services and products and responding to customer inquiries

– Transferring incoming phone calls to the relevant departments and handling simple inquiries

– Receiving and professionally addressing complaints or directing them to the appropriate person

– Scheduling appointments and organizing bookings to avoid conflicts

– Resolving any issues that customers may face regarding the services or products offered

– Providing additional assistance to customers, such as guidance within the facility or help in selecting products

– Maintaining a positive work environment through professional and courteous interactions with customers and colleagues

Benefits:

– Competitive salaries and bonuses

– Comprehensive health insurance

– Exceptional work environment

– Specialized training

– Opportunities for career growth

– Global future opportunities

– Paid annual leave for 30 days

Required Qualifications:

– A bachelor's degree is preferred (but not essential)

– Passion for customer service and the ability to handle inquiries

– Strong communication skills and ability to work in a team

– Ability to work in a fast-paced environment

– Professional appearance and polite demeanor

At Fast Fit EMS Fitness, we believe in the importance of investing in the development of our employees. Even if you do not have a bachelor's degree, we offer comprehensive internal training that helps you gain the necessary skills and knowledge for success.

If you are excited to work in the beauty and fitness sector and look forward to making a positive impact in others' lives, we want to meet you!

Join the Fast Fit EMS Fitness team and start a distinguished career journey with us.

• Greet and welcome guests.
• Register guest details in the appropriate form and guide, direct, and accompany visitors to the appropriate person and office.
• Answer, screen, and forward incoming phone calls.
• Ensure the reception area is tidy and presentable, with all necessary stationery and materials (*, pens, forms, and brochures).
• Provide basic and accurate information in-person and via phone.
• Handle all tasks related to courier, such as receiving, sorting, and distributing daily deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook and other registers).
• Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing records of all follow-ups as required.
• Other duties as delegated by the Line Manager.

• Meeting Room Coordination: Manage schedules for meeting rooms for seamless operations.
• Visitor Access Management: Oversee gate access for visitors to ensure security.
• Travel and Accommodation: Coordinate flight bookings and hotel reservations for employees.
• Logistics Management: Handle receipt and dispatch of office packages via courier services.
• Access Requests: Process employee access requests for customer sites.
• Team Support: Assist the team and liaise with departments for smooth communication.
• Office Maintenance: Ensure timely maintenance of office infrastructure.
• Documentation: Prepare necessary administrative documents.
• Procurement and Supplies: Manage procurement of office supplies and maintain inventory levels.
• Business Card Printing: Assist in designing and printing employee business cards.

• Proven experience in a receptionist or office administration role.
• Good knowledge of front desk and receptionist procedures.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Values such as curiosity, passion, authenticity, and accountability.