Tourism Specialist📣 Job Ad
in The Travelerabout 16 hours ago
Contract Type | Full-time | |
Workplace type | Remote | |
Location | Riyadh |
Join Almosafer as a Luxury Travel Adviser!
As part of Seera Group, Almosafer is a leading travel company in Saudi Arabia, dedicated to enhancing travel experiences for clients in the region and beyond. We leverage over 40 years of industry expertise to provide top-quality travel solutions, fulfilling our commitment to Saudi Arabia's vision for tourism.
Role Overview:
Your key responsibility will be to manage travel-related requests, catering to various client needs including flights, hotels, private jets, cruises, and car rentals. You will bring an exceptional level of customer service to our premium clients, ensuring they enjoy a seamless travel experience.
Key Responsibilities:
As part of Seera Group, Almosafer is a leading travel company in Saudi Arabia, dedicated to enhancing travel experiences for clients in the region and beyond. We leverage over 40 years of industry expertise to provide top-quality travel solutions, fulfilling our commitment to Saudi Arabia's vision for tourism.
Role Overview:
Your key responsibility will be to manage travel-related requests, catering to various client needs including flights, hotels, private jets, cruises, and car rentals. You will bring an exceptional level of customer service to our premium clients, ensuring they enjoy a seamless travel experience.
Key Responsibilities:
- Handle and fulfill travel requests with precision and exceptional service.
- Provide comprehensive customer support, handling bookings, inquiries, and requests.
- Proactively offer travel options, ensuring client satisfaction.
- Respond to lifestyle inquiries through various channels and follow up diligently.
- Address and resolve customer complaints efficiently, reporting issues to prevent recurrence.
- Bachelor’s degree in tourism or a related field.
- Minimum 2 years of experience in the travel or concierge service industry.
- Familiarity with Amadeus or other GDS systems.
- Excellent communication skills in both English and Arabic.
- Strong sales and negotiation skills.
- Knowledge of travel and geography.
- Flexibility to work in shifts and attention to detail.
Requirements
- Open for all nationalities
- Requires 0-1 Year experience