Customer Complaints Clerk📣 Job Ad

Join Plaza Premium Group as a Barista!
Welcome to Plaza Premium Group, where we are dedicated to "Making Travel Better". We are a global company passionate about creating memorable airport experiences for travelers. We invite you to be part of our family, together we strive to build a legacy in airport hospitality.

Job Scope:
As a Barista in our airport lounge, your primary responsibility will be to provide excellent coffee and beverage service to passengers and visitors. You will work in a fast-paced environment, ensuring that every customer enjoys a top-notch coffee experience.

Job Responsibilities:

• Coffee Preparation: Prepare a variety of coffee beverages, ensuring consistent taste and quality.
• Beverage Service: Take customer orders and provide recommendations.
• Customer Service: Create a welcoming atmosphere and address customer inquiries.
• Cash Handling: Process payments accurately through cash registers or POS systems.
• Cleanliness: Maintain hygiene standards and a clean workspace.
• Inventory Management: Monitor stock levels and manage supplies.
• Team Collaboration: Work closely with other staff to maintain an efficient operation.

Qualifications and Skills:
We are looking for individuals with previous experience as a barista or in a customer service role. You should have proficient knowledge of coffee preparation techniques and excellent communication skills to engage with a diverse customer base. A positive attitude, flexibility in shift duties, and a willingness to learn are essential.

Join us in making every travel experience better!

Join the Plaza Premium Group as a Sous Chef!
Welcome to Plaza Premium Group, a global leader passionate about 'Making Travel Better'. We celebrate diversity and invite individuals from all walks of life to be part of our #PPGFamily.

Job Scope:
As a Sous Chef, you will assist in all aspects of kitchen operations, including controlling food costs, developing creative menus, and ensuring the highest standards for our guests' dining experience. Your responsibilities will include:

• Assisting with menu preparation and food quality control.
• Monitoring inventory and stock levels.
• Supporting staff scheduling and kitchen operations.

Job Responsibilities:

• Implement instructions from supervisors and ensure cleanliness and hygiene in the kitchen.
• Supervise food preparation and cooking processes.
• Manage food quality, presentation, and portion sizes.
• Handle emergency kitchen issues and address inquiries.

Job Requirements:

• A minimum of 7 years of experience as a chef, preferably in the hotel or catering industry.
• Strong customer service and communication skills.
• Attention to detail and ability to work independently.
• Knowledge of English, Arabic, or another language is preferred.

Join NEOM as an Executive Assistant!
NEOM is a revolutionary project aimed at human progress, situated in northwest Saudi Arabia along the Red Sea. This ambitious plan includes connected cities, advanced infrastructure, and spaces for businesses and tourism, aiming to create a new model for exceptional livability.

Role Purpose: The Executive Assistant will provide essential administrative support to the Senior Executive Director of Trojena. This role demands a proactive individual skilled in organization and data analytics, responsible for managing schedules, coordinating meetings, and ensuring streamlined communication with stakeholders.

Key Responsibilities:

• Administrative Support: Manage the Senior Executive Director's calendar, prepare documents for meetings, and liaise with stakeholders.
• Data Analytics and Reporting: Conduct data analysis to support decision-making and provide insights for operational efficiency.
• Project Coordination: Assist in planning and monitoring projects, ensuring timely deliverables.
• Team Support: Foster collaboration among team members and mentor junior staff.
• Culture and Values: Uphold NEOM’s values and adhere to the company’s policies and standards.

Experience, Knowledge, and Skills:

• 3+ years in an executive support role, with experience in fast-paced settings.
• Strong data analytics background with expertise in performance reporting.
• Excellent multitasking abilities and attention to detail.
• Superior communication skills to interact with diverse stakeholders.

Qualifications:

• Bachelor’s degree in Business Administration or a related field.
• Proficiency in data analysis tools is a plus.
• Familiarity with project management methodologies.