Data Entry Agent📣 Job Ad

Join the Hilton Team as a Reservations Agent!
As a Reservations Agent at Hilton, you will be the main contact for room reservations, providing excellent service to influence guest decisions to stay at our property. Your role is crucial in offering outstanding customer support and converting inquiries into bookings.

Key Responsibilities:

• Serve as the first point of contact for hotel room reservations
• Provide excellent customer service and address inquiries positively
• Identify and respond to sales leads
• Ensure all reservations are completed accurately
• Maintain brand standards while providing prompt service

Qualifications:

• A passion for delivering great customer service
• Excellent communication skills and a professional telephone manner
• Outstanding administration and organizational skills
• Intermediate computer proficiency

Preferred Qualifications:

• Previous experience in a reservations environment
• Tertiary qualifications or collegiate-level degree

About Hilton:
Hilton is a renowned global hospitality company dedicated to creating exceptional guest experiences. With a portfolio of 24 world-class brands, Hilton has welcomed over 3 billion guests throughout its history. Our vision is to fill the earth with the light and warmth of hospitality, and we are committed to delivering remarkable hospitality experiences daily.