Security Manager📣 Job Ad

About the Role

IHG Hotels & Resorts is seeking a Security Manager to join our team in Umluj, Tabuk, Saudi Arabia. This full-time position is responsible for overseeing and managing all security operations across the resort. The primary objective is to ensure the safety and security of guests, colleagues, visitors, property, and assets, while consistently implementing and maintaining IHG security standards, procedures, and emergency response protocols.

Key Responsibilities

• Lead and supervise the daily operations of the Security Department.
• Ensure the safety and security of all guests, colleagues, visitors, and resort assets.
• Develop, implement, and regularly review security policies, procedures, and operational standards.
• Conduct regular security inspections and identify potential risks, hazards, and security vulnerabilities.
• Monitor and manage CCTV, access control, alarm systems, and other security systems.
• Coordinate emergency response procedures, including fire, medical emergencies, evacuation, and other incidents.
• Investigate security incidents, accidents, theft, and loss, ensuring accurate documentation and follow-up.
• Prepare and maintain detailed security reports, incident reports, daily logs, and investigation records.
• Coordinate with local authorities, emergency services, and relevant external agencies when required.
• Manage access control and ensure appropriate authorization for colleagues, contractors, suppliers, and visitors.
• Oversee the security of guest areas, back-of-house areas, staff facilities, parking areas, and other resort premises.
• Conduct regular patrols and ensure appropriate security coverage across the property.
• Work closely with Human Resources, Engineering, Rooms, F&B, and other departments on security-related matters.
• Support business continuity and crisis management planning.

Leadership and Team Management

• Supervise, coach, and develop Security team members.
• Prepare duty rosters and ensure adequate security coverage at all times.
• Conduct regular briefings and communicate operational updates effectively.
• Monitor team performance, attendance, grooming, conduct, and compliance with resort standards.
• Lead security briefings, training sessions, drills, and emergency preparedness exercises.
• Ensure all Security colleagues are properly trained, briefed, and equipped to perform their duties.
• Support investigations related to colleague misconduct, property loss, or violations of security procedures.
• Promote a culture of safety, professionalism, confidentiality, and service excellence.

Qualifications and Experience

• A minimum of 5-10 years of experience in security management, preferably within the hospitality sector or a similar large-scale environment.
• Demonstrated ability to lead and manage security operations and teams.
• Proficiency in monitoring and managing various security systems.
• Strong understanding of security procedures, emergency response, and loss prevention.

Operational Standards and Compliance

• Maintain confidentiality of sensitive security information and investigation records.
• Ensure compliance with applicable Saudi laws, regulations, civil defense requirements, and resort policies.
• Review security risks associated with VIP guests, events, special functions, and high-profile visits.
• Ensure all security equipment and systems are maintained and operational.
• Identify opportunities to improve security procedures, reduce risks, and enhance overall resort safety.

Working Conditions

• The position requires flexibility to work shifts, weekends, public holidays, and during emergencies.
• The Security Manager must be available to respond to critical incidents and security emergencies when required.
• The role involves regular movement throughout the resort and may require extended periods of standing or walking.