Business Director Parts Sales and Group Logistics

About the Role

Nasser Al Sayer Group is seeking a Business Director, Parts Sales and Group Logistics. This full-time role involves leading parts sales, imports, warehousing, and distribution operations. The primary objective is to drive business growth, profitability, cost efficiency, and operational excellence within the company's delegated authority.

Strategic Responsibilities

• Formulate strategic plans and budgets for parts sales, logistics, and distribution operations to achieve long-term business growth and targeted results.
• Identify strategic business and market trends in parts sales, inventory, warehousing, and distribution, ensuring the implementation of best practices.
• Participate in due diligence processes to assess business/function implications for mergers and acquisitions and recommend solutions.

Operational Management

• Plan and direct marketing and commercial activities for parts, including pricing, product mix, promotions, advertising, and sales targets, to achieve agreed profit, sales, and market share objectives.
• Direct parts sales activities to ensure high-quality customer service and achieve targeted customer satisfaction levels (NPS).
• Forecast present and future warehousing and distribution needs for business units and plan inventory and distribution operations to meet business SLAs.
• Plan and direct the acquisition of new facilities and equipment, and manage existing ones, to meet current and future logistics requirements.
• Develop service level agreements with internal customers and ensure adherence to terms and conditions.
• Establish inventory goals to balance industry product delivery lead-times, inventory turn rates, and internal customer and principal requirements.
• Develop logistics infrastructure that supports internal customer business requirements, timely delivery, and cost-effective distribution.
• Develop business processes and solutions to reduce obsolete, dead, damaged, and short stock items.
• Review overall business processes, systems, and performance, developing improvement initiatives based on statistical data analysis to monitor operations and achieve financial targets.
• Ensure periodic and surprise physical inventory counts are conducted, with discrepancies documented, reported, and addressed.
• Ensure business unit compliance with Group policies and procedures in areas such as purchasing, IT, and HR.
• Represent Nasser Al Sayer Group and negotiate with principals on matters including product mix, pricing strategy, marketing, branding, supply chain, and competition.
• Ensure adherence to health and safety procedures and standards for inventory and distribution functions.
• Evaluate and advise on the impact of new regulatory actions (*, laws, import/export regulations, customs regulations) on inventory and distribution, ensuring full compliance.
• Report periodically on business performance to management, track KPIs and budgets, review activity analysis, costs, operations, sales, and forecasting data to determine progress, operational cost-effectiveness, waste reduction, and necessary corrective measures.
• Maintain knowledge of developments, trends, and best practices in parts sales and logistics operations, ensuring their incorporation into future business models of Nasser Al Sayer Group.

People Management

• Lead and mentor the team, fostering a culture of excellence, innovation, and continuous improvement.
• Prepare the manpower budget related to staffing levels, training and development, internal mobility, and succession planning.
• Identify objectives and KPIs, review staff performance and potential, and make/approve decisions regarding appointments, terminations, promotions, salary adjustments, disciplinary actions, succession planning, and development plans.
• Ensure increasing levels of employee satisfaction and improve manpower efficiency.
• Address all grievances raised by subordinates promptly and effectively.

Qualifications and Experience

• A minimum of 10 years of relevant experience is required for this role.