Credit Manager (Saudi National Only)

About Faena The Red Sea

Faena The Red Sea is a hotel that is a member of the Accor network, a group comprising over 45 brands, 5,500 hotels, and 10,000 restaurants and lifestyle destinations. The organization focuses on responsible hospitality and fostering a positive impact for customers, colleagues, and the planet.

The Role of Credit Manager

The Credit Manager is responsible for overseeing the organization’s credit operations in Saudi Arabia. This full-time role involves ensuring effective credit control, timely collection of outstanding payments, and minimizing financial risk. The Credit Manager evaluates customer creditworthiness, monitors accounts receivable, and maintains strong client relationships while ensuring compliance with company credit policies and financial procedures.

Key Responsibilities

• Oversee daily credit control and accounts receivable operations.
• Evaluate customer credit applications and assess creditworthiness.
• Approve or recommend credit limits based on financial analysis.
• Monitor outstanding balances and ensure timely collections.
• Follow up on overdue accounts and resolve payment issues.
• Prepare aging reports, credit reports, and collection summaries.
• Maintain accurate customer credit records and documentation.
• Minimize bad debts and reduce financial risk to the organization.
• Ensure compliance with company credit policies and procedures.
• Coordinate with sales, finance, and customer service teams regarding account issues.
• Negotiate payment plans and settlement arrangements when necessary.
• Reconcile customer accounts and investigate discrepancies.
• Support month-end closing and financial reporting activities.
• Monitor cash flow related to receivables and collections.
• Conduct regular reviews of customer accounts and credit limits.
• Assist with audits and ensure proper internal controls are maintained.
• Train and supervise credit and collection staff when applicable.
• Build and maintain strong relationships with customers and stakeholders.

Required Experience

• Candidates should possess 2-5 years of relevant experience in credit management or a similar financial role.

Reporting and Collaboration

The Credit Manager supports cash flow management, prepares credit reports, and works closely with finance and sales teams to improve collection efficiency and maintain healthy financial performance for Faena The Red Sea.