F&B Supervisor📣 Job Ad

About the Role

Accor is seeking an F&B Supervisor for SLS The Red Sea, a luxury lifestyle resort located on the Red Sea coast of Saudi Arabia. This full-time position involves leading the daily operations of a Food & Beverage outlet, ensuring consistent service delivery, and creating engaging guest experiences that align with SLS brand standards. The F&B Supervisor will work closely with the leadership team to support service staff and maintain operational excellence.

About SLS The Red Sea

SLS The Red Sea, part of Ennismore’s global lifestyle portfolio, is recognized for its distinctive design and elevated service. The resort features 150 guest rooms, five Food & Beverage venues, and a spa. It aims to provide a comprehensive guest experience, with every detail designed to offer memorable moments. The property fosters an environment where creativity and individuality are valued, and is building a dedicated team to contribute to its success.

Key Responsibilities

• Supervise and coordinate daily outlet operations, ensuring adherence to SLS brand standards.
• Oversee service flow and guest engagement during shifts, particularly in the absence of senior management.
• Ensure the outlet is clean, properly set up, and prepared for service.
• Conduct pre-shift briefings, assign stations, and communicate service priorities to the team.
• Lead by example in delivering attentive and professional service.
• Engage with guests, build rapport, recognize preferences, and deliver personalized experiences.
• Monitor guest satisfaction, respond to feedback, and address service gaps proactively.
• Provide direct supervision, coaching, and support to the service team to maintain high performance.
• Deliver on-the-job training and support the onboarding and development of new team members.
• Ensure all colleagues follow Standard Operating Procedures (SOPs), grooming standards, hygiene practices, and behavioral guidelines.
• Maintain effective communication and collaboration between service, culinary, and wider F&B teams.
• Promote upselling and suggestive selling techniques to enhance guest experience and support revenue.
• Monitor POS entries, voids, and transactions for accuracy and compliance with company procedures.
• Support stock control, par-level monitoring, inventory checks, and stocktaking to minimize wastage.
• Ensure full compliance with health, safety, hygiene, food safety, and HACCP requirements.
• Assist management with staff scheduling, duty rosters, shift reports, and other operational documentation.
• Foster a positive, collaborative, and high-performing team environment.

Required Qualifications and Experience

• Minimum of 2-5 years of experience in a supervisory role within a premium or 5-star restaurant, bar, or hotel outlet.
• Demonstrated experience in team supervision, guest interaction, and service delivery in a fast-paced environment.
• Solid knowledge of food and beverage service techniques, product knowledge, and sequence of service.
• Previous experience within luxury or lifestyle hospitality brands is an advantage.

Skills and Attributes

• Strong leadership and interpersonal skills, with the ability to motivate and guide a diverse team.
• Ability to multitask, prioritize, and maintain composure under pressure.
• Strong attention to detail and commitment to service consistency.

Work Environment

This is a full-time position within a dynamic and collaborative team environment at SLS The Red Sea. The role requires a hands-on approach to ensure smooth operations and a supportive atmosphere for both guests and colleagues.